Sandra Page
Bradenton,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Design Works
02.2022 - Current
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Managed filing system, entered data and completed other clerical tasks.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed paper and electronic filing systems by routing various documents, taking messages.
Clinical Manager
All Care Medical Centers
07.2020 - 05.2021
- Implemented new policies and educated staff on changes.
- Handled job duties for staff members which were unavailable or out of office.
- Facilitate hiring of qualified nursing personnel by interview applicants and making recommendations for employment.
- Monitored all phone calls and scheduled appointments.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Maintained clinic's records and files, utilizing proper techniques to keep patient data confidential.
- Oversaw overall operation of nursing services and patient care.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Regularly evaluated employee performance and provided feedback.
Clinical Manager
Nephrology Associates
07.2014 - 06.2019
- Implemented new policies and educated staff on changes.
- Handled job duties for staff members which were unavailable or out of office.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Communicated with patients, asked appropriate questions and employed active listening to determine best care.
- Developed and adjusted work schedules for nursing staff.
- Monitored all phone calls and scheduled appointments.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Certified Medical Assistant
First Physicians Group
07.2011 - 08.2013
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Documented vital signs and health history for patients in clinic and hospital environments.
Certified Medical Assistant
Nephrology & Hypertension Specialists
03.2003 - 08.2010
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Called and faxed pharmacies to submit prescriptions and refills.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Documented vital signs and health history for patients in clinic and hospital environments.
Education
Associate of Science - Registered Nursing
Southern Technical College
Tampa, FL12.2018
Skills
- Microsoft Office
- Medical Terminology
- Workflow Planning
- Data Entry Documentation
- Employee Timesheet Processing
- Phone Call Answering
- Prioritization
- OSHA Compliance
- Managerial Experience
- Patient Care
- Insurance Verification
- Addressing Questions and Concerns
- Organizing Staff Schedules
- Direct Patient Care
- Employee Issue Resolution
Timeline
Administrative Assistant
Design Works
02.2022 - Current
Clinical Manager
All Care Medical Centers
07.2020 - 05.2021
Clinical Manager
Nephrology Associates
07.2014 - 06.2019
Certified Medical Assistant
First Physicians Group
07.2011 - 08.2013
Certified Medical Assistant
Nephrology & Hypertension Specialists
03.2003 - 08.2010
Associate of Science - Registered Nursing
Southern Technical College
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