Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sandra Peralta

Snellville,Georgia

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.

Overview

3
3
years of professional experience

Work History

Server

IHOP
Duluth, GA
08.2024 - 10.2025
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Provided excellent customer service to ensure satisfaction.
  • Filled condiments and napkin containers during slack periods.
  • Addressed complaints to kitchen staff and served replacement items.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Server

el paso mexican restaurant
Lilburn, GA
04.2024 - 07.2025
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Informed customers of daily specials and signature menu items.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server/Assistant Manager

El Azteca Mexican restaurant
Sandy Springs, GA
12.2022 - 03.2024
  • Regularly inspected dining areas for tidiness, cleanliness and appearance.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Managed tables throughout dining room to execute service at highest level.
  • Supervised serving staff to drive high level of hospitality and food excellence.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Assisted staff by serving food and beverages or bussing tables.
  • Directed and assisted in general dining room cleaning and sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Resolved customer complaints in a professional manner while maintaining high level of customer satisfaction.

Education

High School Diploma -

Cross Keys
GA
05-2010

Skills

  • Team member support
  • Hostess support
  • Order delivery practices
  • Table resetting
  • Food inspection
  • Daily specials memorization
  • Strong work ethic
  • Menu memorization
  • Exceptional customer service
  • POS operation
  • Task prioritization
  • Positive and professional
  • Multitasking and organization
  • Ttime management

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Server

IHOP
08.2024 - 10.2025

Server

el paso mexican restaurant
04.2024 - 07.2025

Server/Assistant Manager

El Azteca Mexican restaurant
12.2022 - 03.2024

High School Diploma -

Cross Keys

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Sandra Peralta