Sandra Pereira
New York,NY
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
33
33
years of professional experience
Work History
Cashier/Customer Service Associate
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Pet Sitter
Ricarda Lora
11.2021 - Current
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave medication to pets following guidelines from owners.
Security guard/Front Desk Receptionist
Initial Security
11.2001 - 02.2003
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed all tasks in compliance with company policies and procedures.
Babysitter
Self-employeed
06.1990 - 09.1996
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted children with homework assignments and special projects across different subjects.
- Planned fun outings and educational activities to keep children entertained.
- Guided school homework and read bedtime stories to support development.
- Administered medications, following strict instructions from parents and medical labels.
- Provided safe transportation to and from school and extracurricular activities.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Engaged with children on individual basis to build positive relationships.
- Encouraged children to be understanding and patient with others.
- Taught children basic life skills, manners and personal hygiene.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Supervised children on playground to help develop physical and social skills.
- Assisted with light housekeeping duties as well as running errands.
Education
GED -
Booker T Washington Middle School
New York, NY06.1999
Skills
- Liquor Law Compliance
- Refunds and Exchanges
- Money Handling
- Product and Service Sales
- Cash Counting Machine Operations
- Cash Drawer Management
- Order Taking
- Product Knowledge
- Stocking and Replenishing
- Credit and Cash Transactions
- Till Counting
- Cash Management
- Sales Expertise
- Verbal and Written Communication
- Identification Checks
- Cleaning and Sanitizing
- Guest Inquiries
- Cash Register Systems
- Customer Service Excellence
- Currency Counting
- Records Maintenance
- Customer Relations
- Microsoft Office
- Purchase Assistance
- Refund Handling
- Receipt and Refund Issuance
- Scanner Operation
- Coin and Currency Counting
- Merchandise Packaging
- Process Transactions
- Cooperative Attitude
- Billing and Payment Processing
- Customer Assistance
- Grooming and Bathing
- Pet Waste Removal
- Client Relationship Management
- Pet Care Instruction Adherence
- Dietary Needs
- Medication Regimens
- Outdoor Activities
- Breed and Species Knowledge
- Animal Training
- Pet Exercising
- Safety Procedures
- Pet Feeding
- Environmental Conditions
- Behavior Management
- Physical Stamina and Fitness
- Exercise Plan Implementation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Pet Sitter
Ricarda Lora
11.2021 - Current
Security guard/Front Desk Receptionist
Initial Security
11.2001 - 02.2003
Babysitter
Self-employeed
06.1990 - 09.1996
Cashier/Customer Service Associate
GED -
Booker T Washington Middle School
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