Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Supervisor of Distribution Operations
Colorado Activity Centers, Inc
06.2014 - Current
Controlled inventory transactions to reconcile ordering processes with demand forecasts.
Built and maintained relationships with key suppliers and customers to support seamless operations.
Increased client retention by providing superior customer service.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Organized financial reporting, scheduling and inventory systems to enhance productivity.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Organized records of vehicles, schedules and completed orders.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Retail Sales Manager
Portiera Designs
01.2002 - 08.2014
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
Maintained company's visual merchandise standards through general housekeeping and planograms.
Created employee schedules to align coverage with forecasted demands.
Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Recruited, hired and trained associates to develop into productive team members with excellent product knowledge.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Restaurant Floor Manager
Elks Restaurant / Marriott Hotel
12.1998 - 10.2001
Carefully interviewed, selected, trained, and supervised staff.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Led and directed team members on effective methods, operations, and procedures.
Reconciled cash and credit card transactions to maintain accurate records.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Motivated staff to perform at peak efficiency and quality.
Managed staff schedules and maintained adequate coverage for all shifts.
Coordinated with catering staff to deliver food services for special events and functions.