Sandra Ponce Sanchez

• Provided exceptional customer service to patients, addressing concerns and answering questions regarding radiology procedures.
• Contributed to a positive work environment by mentoring new staff members on department protocols and best practices.
• Facilitated seamless communication between radiology staff and other medical professionals, improving interdisciplinary teamwork.
• Ensured accurate documentation, maintaining organized records for all radiology procedures and results.
• Optimized workflow efficiency through effective delegation of tasks within the radiology team.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Performed various administrative tasks by filing, copying and faxing documents.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Prepared and processed patient referrals and transfer requests.
• Assist technician with patients

• Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
• Processed customer transactions promptly, minimizing wait times.
• Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
• Assisted customers with account inquiries, resolving issues promptly and professionally.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
• Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
• Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
• Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
• Served as primary point of contact for customers, providing assistance with account maintenance and transactions.

•Greet and interact with employees, resident families,and vendors

•Screened and address calls and questions

•Distribute faxes to appropriate departments

•Filing log sheets

•Prepare for staff meetings

•Receive and file in safe payments from residents and vendors

•Employee and resident documentation filing

•COVID-19 employee testing

•Screened for COVID-19 symptons

• Evaluated employee performance regularly, offering constructive feedback and opportunities for growth.
• Maintained detailed records of personnel, equipment usage, and project progress for accurate reporting.
• Managed labor crews for optimal productivity and timely completion of projects.
• Employee payroll
• Grove irrigation & maimtenance

• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Utilized data-driven instruction to tailor lessons for improved academic performance.
• Improved student engagement by incorporating interactive learning technologies into lesson plans.
• Created and developed lesson plans to meet students' academic needs.