Sandra Powers-Miller
Millers Creek,NC
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
Work History
Office Manager
Northwestern Utilities, LLP
01.2012 - 10.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Updated reports, managed accounts, and generated reports for company database.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Human Resources Manager
Appalachian Utilities, Inc.
04.2010 - 11.2016
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Education
No Degree - Computer And Information Sciences
Wilkes Community College
Wilkesboro, NCHuman Resource Management - Human Resource Management
Western Carolina Institute
Asheville, NC06.1999
High School Diploma -
Northwest Ashe
Warrensville, NC05.1983
Skills
- Inventory Control
- Administrative Support
- Staff Management
- Compliance Monitoring
- Billing
- Policy Development
- Contract Administration
- Office Management
- Supply Management
- Bookkeeping
- Regulatory Compliance
- Documentation and control
- Financial Reporting
- Mail handling
- Relationship Building
- Human Resources
- Training and coaching
- Document Management
- Information Protection
- Clear oral/written communication
- Budgeting expertise
- Excellent multi-tasking ability
- Workflow Optimization
- Policy Implementation
- Conflict Management
- Policy and procedure modification
- Payroll and budgeting
- Staff Training
- Organizational Skills
- Hiring and Training
- Interpersonal Communication
- Problem-solving aptitude
- Financial Accounting
- Payroll Processing
- Report Preparation
- Self Motivation
- Multitasking Abilities
- Adaptability
Notary for State of NC
I am a Notary for Wilkes County, state of North Carolina
Timeline
Office Manager
Northwestern Utilities, LLP
01.2012 - 10.2023
Human Resources Manager
Appalachian Utilities, Inc.
04.2010 - 11.2016
No Degree - Computer And Information Sciences
Wilkes Community College
Human Resource Management - Human Resource Management
Western Carolina Institute
High School Diploma -
Northwest Ashe
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