Sandra Powers-Miller
Millers Creek,NC
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
14
14
years of professional experience
Work History
Office Manager
Northwestern Utilities, LLP
Millers Creek, NC
01.2012 - 10.2023
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Updated reports, managed accounts, and generated reports for company database.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Human Resources Manager
Appalachian Utilities, Inc.
Jefferson, NC
04.2010 - 11.2016
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Developed comprehensive onboarding programs to facilitate smooth integration of new employees into the organization.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
- Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Optimized payroll processing procedures for accuracy and timeliness using advanced software solutions.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Education
No Degree - Computer And Information Sciences
Wilkes Community College
Wilkesboro, NCHuman Resource Management - Human Resource Management
Western Carolina Institute
Asheville, NC06.1999
High School Diploma -
Northwest Ashe
Warrensville, NC05.1983
Skills
- Inventory Control
- Administrative Support
- Staff Management
- Compliance Monitoring
- Billing
- Policy Development
- Contract Administration
- Office Management
- Supply Management
- Bookkeeping
- Regulatory Compliance
- Documentation and control
- Financial Reporting
- Mail handling
- Relationship Building
- Human Resources
- Training and coaching
- Document Management
- Information Protection
- Clear oral/written communication
- Budgeting expertise
- Excellent multi-tasking ability
- Workflow Optimization
- Policy Implementation
- Conflict Management
- Policy and procedure modification
- Payroll and budgeting
- Staff Training
- Organizational Skills
- Hiring and Training
- Interpersonal Communication
- Problem-solving aptitude
- Financial Accounting
- Payroll Processing
- Report Preparation
- Self Motivation
- Multitasking Abilities
- Adaptability
Notary for State of NC
I am a Notary for Wilkes County, state of North Carolina
Timeline
Office Manager
Northwestern Utilities, LLP
01.2012 - 10.2023
Human Resources Manager
Appalachian Utilities, Inc.
04.2010 - 11.2016
No Degree - Computer And Information Sciences
Wilkes Community College
Human Resource Management - Human Resource Management
Western Carolina Institute
High School Diploma -
Northwest Ashe