Sandra Praylor

• Company Overview: Starbucks Corporation is an American multinational chain of coffeehouses and roastery reserves headquartered in Seattle, Washington
• Maintained an organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and the condiment bar
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
• Maintained regular and consistent attendance and punctuality.
• Trained new team members with positive reinforcement and respectful, encouraging coaching.
• Assisted in inventory management to maintain adequate stock levels and reduce wastage.
• Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
• Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
• Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.

Company Overview: A unique, fun and interactive retail store for tween girls with the hottest fashion and lifestyle products

• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.