Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Sandra Preece

Port St. Lucie,FL

Summary

Dedicated and accomplished customer service professional who is dependable, organized, and successful at managing multiple priorities with a positive attitude. Effective in working under pressure and adapting to new situations with a willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

Assistant Store Manager

Holiday/Circle K
12.2021 - 10.2023
  • Assisted store manager in daily operations, including supervising and motivating staff.
  • Lead store trainer and food service specialist.
  • Supervised daily operations to ensure that food safety, product preparation, cleanliness, and inventory control standards were maintained.
  • Completed daily paperwork.
  • Monitored inventory and placed store orders.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Cultivated client and customer relationships by using strong issue resolution and communication skills.
  • Supervised and evaluated staff, enabling them to improve skills and achieve daily objectives.
  • Delegated daily tasks to team members to optimize team productivity.
  • Collaborated with supervising over 25 employees.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Trained new employees on proper protocols and customer service standards.

Remote Seasonal Sales Representative

HSN, Home Shopping Network
10.2017 - 01.2019
  • Achieved or exceeded company-defined sales quotas.
  • Managed average of 150+ inbound calls per day.
  • Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
  • Opened new accounts and documented personal, demographic, and payment information in system.

Homemaker

Preece Family
10.2013 - 01.2019
  • Volunteer at children's school for various events, and fundraisers and participated in PTO.
  • Organized and managed family schedules.

Admissions Coordinator

Connecticut School Of Broadcasting
10.2015 - 12.2016
  • Performed document filing, bookkeeping, and faxing for busy student admissions office.
  • Assisted with creation of marketing plans to attract prospective students.
  • Coordinated interviews with prospective students to assess academic qualifications and other criteria.

Sales Associate

Target
03.2015 - 11.2015
  • Learned duties for various positions and provided backup at key times.
  • Answered questions and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Sales Associate

Culligan Water
08.2014 - 03.2015
  • Set and achieved company defined sales goals.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Consulted with businesses to supply accurate product and service information.

Morning Radio Personality

WIRK-CBS Radio
10.2009 - 10.2013
  • Introduced upcoming broadcasts and guided audience through entertainment.
  • Built broadcast storylines to interest listeners and grow station audience.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Conferred with advertising partners to develop and deploy effective promotional strategies.
  • Researched topics for comment and discussion.
  • Operated studio equipment and produced show advertisements.
  • Interviewed show guests and moderated discussions.
  • Made promotional appearances at public events.
  • Creative content writer, blogger
  • Social Media Team Leader
  • Morning Show Co-Producer
  • Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings, and other items of interest.
  • Spearheaded promotional appearances on behalf of the station and to increase sales for advertisers.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Morning Radio Personality

KELO-Backyard Broadcasting
01.2007 - 02.2009
  • Co-Host and show producer on "Waking Up With Tom and Sandra" on KELO-FM
  • Prepared and delivered news and entertainment segments
  • Interviewed local and international celebrities to raise brand profile and build listener engagement.
  • Produced creative radio segments focused on music, current events, and lifestyle topics.
  • Engaged listeners through social media platforms to increase station visibility.
  • Crafted original scripts for commercial and promotional spots, advertising radio station sponsors.
  • Facilitated live coverage of special events, promotions, and sports matches.
  • Operated studio equipment and produced show advertisements.

Mid-Day Radio Personality

KSUX-Powell Broadcasting
01.2006 - 05.2007
  • Developed personality to maintain dynamism during shows and consistently held the #1 mid-day slot 25-54 female demographic in Arbitron ratings until my departure in 2007 to co-host/produce a morning show.
  • Developed engaging content for listeners and guests, including competitions, interviews and phone-ins.
  • Researched and reported breaking news during live, on-air shows.
  • Served as spokesperson and representative for station at assigned station events and other community forums.
  • Produced creative radio segments focused on music, current events and lifestyle topics.
  • Assistant Production Director

Mid-Day Radio Personality

KKYY-NRG Media
01.2005 - 01.2006
  • Developed personality to maintain dynamism during shows and increased listenership to the #1 mid-day radio slot in Arbitron ratings consistently with the 25-54 female demographic.
  • Direct competitor bought our station and moved me to their mid-day slot where I maintained and achieved #1 in the 25-54 female demographic in one ratings period and Consistently maintained a proven track record.
  • Developed engaging content for listeners and guests, including competitions, interviews, and phone-ins.
  • Crafted original scripts for commercial and promotional spots, advertising radio station sponsors.
  • Assistant Production Director
  • Creative copywriter

Evening Radio Personality

KOKZ-NRG Media
02.2004 - 01.2005
  • Attended promotional events to create station awareness and build listener reach.
  • Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting.
  • Recorded and edited high-quality interviews and audio clips for broadcast.
  • Aired popular weekly station contests that reached more than [Number] listeners.
  • Researched and reported breaking news during live, on-air shows.

Education

Associate of Applied Science - Radio Broadcasting

Brown College
Mendota Heights, MN
04.2003

Skills

  • Critical Thinking
  • Active Listening
  • Empathetic
  • Conflict Resolution
  • Communication
  • Time Management
  • Customer Service
  • Attention to Detail
  • Leadership
  • Teamwork

Accomplishments

Holiday / Circle K Store #2746319

  • Assistant Store Manager
  • (2023)-Food Service Manager (interim) resulting in a surge of food sales by 48%
  • Supervised a team of 20+ retail staff members

Timeline

Assistant Store Manager

Holiday/Circle K
12.2021 - 10.2023

Remote Seasonal Sales Representative

HSN, Home Shopping Network
10.2017 - 01.2019

Admissions Coordinator

Connecticut School Of Broadcasting
10.2015 - 12.2016

Sales Associate

Target
03.2015 - 11.2015

Sales Associate

Culligan Water
08.2014 - 03.2015

Homemaker

Preece Family
10.2013 - 01.2019

Morning Radio Personality

WIRK-CBS Radio
10.2009 - 10.2013

Morning Radio Personality

KELO-Backyard Broadcasting
01.2007 - 02.2009

Mid-Day Radio Personality

KSUX-Powell Broadcasting
01.2006 - 05.2007

Mid-Day Radio Personality

KKYY-NRG Media
01.2005 - 01.2006

Evening Radio Personality

KOKZ-NRG Media
02.2004 - 01.2005

Associate of Applied Science - Radio Broadcasting

Brown College

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