Sandra Prouty

Take care of all personal needs of my client. Prepare meals, clean and maintain home of client.

Open and close store on my shifts, do bank deposits, maintain a clean and safe sales floor and stock room. Customer service, change sales floor mannequins and rearrange sales floor regularly. Open and process freight to get to the sales floor.

Wait on customers, clean dining area, refill drink machines and utensil stations

• Greeted and welcomed customers, providing them with menus.
• Provided excellent customer service to guests, ensuring they had an enjoyable experience.

• Coached, mentored and trained team members in order to improve their job performance.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
• Developed and implemented strategies to increase customer satisfaction and loyalty.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Completed thorough opening, closing and shift change functions to maintain operational standards each day.