Summary
Overview
Work History
Education
Skills
Websites
Certification
Additional Information
Languages
Timeline
BusinessAnalyst

SANDRA PURIZAGA

CORAL SPRINGS,FL

Summary

Results-driven professional seeking position as Personal Banker / Manager Assistant. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.


Overview

11
11
years of professional experience
1
1
Certification

Work History

Entrepreneur

Dreamy Epiphany Moments
Coral Springs, FL
02.2021 - Current
  • Determined business plan, mission statement and vision.
  • Sourced initial funding to get business up and running while planning initial structure.
  • Created and updated company digital presence to enhance events marketing through professional website and optimized social media profiles.
  • Brought in consistent revenue with daily social media and website updates, promoting business expansion and diversification of offerings.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Provided exceptional customer service to customers.

Sales Executive

Sami Peruvian Clothing
Coral Springs, FL
01.2017 - 01.2020
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Increased revenue by implementing effective sales strategies.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Maintained detailed records of sales progress, inventories and marketing success to better align goals with company priorities.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.

Assistant to the CEO

Rio Tinto Mining Company
Lima, Lima
02.2012 - 08.2014
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.

Assistant to the General Manager

DHL Global Forwarding
Lima, Lima
02.2011 - 08.2011
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Filed paperwork and organized computer-based information.
  • Answered high volume of phone calls and email inquiries.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.

Personal Assistant to Deputy Director

La Positiva Seguros Y Reaseguros
Lima, Lima
04.2008 - 12.2010
  • Answered high volume of phone calls and email inquiries.
  • Handled incoming and outgoing mail, email and faxes.
  • Delivered policies to brokers and other clients.
  • Support in giving information regarding the claims and statements of the peruvian state entities as well as private accounts to their respective auditors.
  • Monitored the commissions' payments to the intermediaries of those accounts.
  • Screened personal and business calls and directed to appropriate party.


Assistant to the General Manager

LC Busre
Lima, Lima
12.2007 - 03.2008
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Drafting of the company's introductory letters to another companies regarding the charter services they offer.
  • Support to the Management Customer Service Area with the registration of improvement actions provided by the employees of the company.

Assistant to Customer Service Manager

Pacifico Peruano Suiza
Lima, Lima
11.2006 - 10.2007
  • Organization of the Costumer Service Manager agenda.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed department call volume per day and coordinated department schedules to maximize coverage during peak hours.
  • Edited procedures and policies of the company to be published in the Bulletin of Standards.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.

Education

No Degree - Tourism And Travel Management

Universidad De San Martin De Porres
Lima, Peru

Master of Arts - Event Manager And Wedding Planner

Grupo Esneca Formacion/ Escuela De Negocios Online
Spain
01.2023

Master of Science - Coaching And Holistic Psychology

Grupo Esneca Formacion/ Escuela De Negocios Online
Spain
01.2021

Bilingual Executive Assistant - Executive Assistant And Executive Secretary

British Academy
Lima, Peru
01.2004

Station Hostess - Tourism And Travel Management

Columbia
Lima, Peru
01.2002

Skills

  • Income Generation
  • Supplier Monitoring
  • Administrative Management
  • Inventory Control Processes
  • Sales Tracking
  • Originality and Creativity
  • Database Maintenance
  • Customer Relations
  • Computer Skills
  • Fast typing documents / letters

Certification

  • Marketing online. Free course given by Google supported by the University of Alicante in Spain. - May 2016
  • Start Ups. Free course given by Google supported by the University of Alicante in Spain - May 2016

Additional Information

I started working at a young age being my first important employee a Five Star Hotel in Lima, Peru called

Bruce Hotel & Casino where I started developing my skills of customer service as a waiter as well as a hostess from the 2000's for about 2 years which gave me the confidence to open my own bar a few years later where I was able to give opportunities for more people.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Entrepreneur

Dreamy Epiphany Moments
02.2021 - Current

Sales Executive

Sami Peruvian Clothing
01.2017 - 01.2020

Assistant to the CEO

Rio Tinto Mining Company
02.2012 - 08.2014

Assistant to the General Manager

DHL Global Forwarding
02.2011 - 08.2011

Personal Assistant to Deputy Director

La Positiva Seguros Y Reaseguros
04.2008 - 12.2010

Assistant to the General Manager

LC Busre
12.2007 - 03.2008

Assistant to Customer Service Manager

Pacifico Peruano Suiza
11.2006 - 10.2007

No Degree - Tourism And Travel Management

Universidad De San Martin De Porres

Master of Arts - Event Manager And Wedding Planner

Grupo Esneca Formacion/ Escuela De Negocios Online

Master of Science - Coaching And Holistic Psychology

Grupo Esneca Formacion/ Escuela De Negocios Online

Bilingual Executive Assistant - Executive Assistant And Executive Secretary

British Academy

Station Hostess - Tourism And Travel Management

Columbia
SANDRA PURIZAGA