Summary
Overview
Work History
Education
Skills
Certification and Training
References
Timeline
Generic

Sandra Ragland

Southport,NC

Summary

Dedicated and compassionate professional with over seven years of experience providing direct care and support to individuals with disabilities. Skilled in implementing individualized care plans, behavioral management strategies, and promoting independence. Experienced in developing educational programs, conducting archival research, and delivering engaging presentations to diverse audiences. Strong background in classroom management, lesson planning, and fostering student success. Adept at customer service, cash handling, and maintaining a professional demeanor. Committed to making a meaningful impact and effectively supporting diverse populations through empathy, communication, and collaboration.

Overview

8
8
years of professional experience

Work History

Store Team Member

Tractor Supply Company
Southport, NC
03.2024 - Current
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Processed returns and exchanges according to company policy.
  • Attended training sessions focused on developing retail skillset.

Certified Teacher Assistant

New Hanover County Schools
Wilmington, NC
11.2024 - Current
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Acted as a liaison between students and faculty, facilitating communication and understanding.

Certified Teacher Assistant

Brunswick County Public Schools
Leland, NC
08.2023 - 11.2024
  • Created lesson plans and instructional materials
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Prepared, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
  • Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
  • Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
  • Helped students master learning concepts through one-on-one and small group tutoring.
  • Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
  • Prepared visual aids to reinforce lesson concepts.
  • Graded assignments and tests and documented results into filing systems.
  • Instructed and monitored students in use and care of equipment and materials.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Laminated teaching materials to increase durability under repeated use.
  • Provided individualized and small group support to reinforce classroom topics and promote student learning.
  • Created and coordinated age-appropriate enrichment activities to drive social, emotional and intellectual development.

Server

49th Street Bar and Grill
Oak Island, NC
04.2022 - 08.2023
  • Collaborating with other staff members to develop educational programs
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Managed inventory and restocked supplies as needed
  • Greeted and seated guests providing a warm and welcoming atmosphere
  • Managed reservations and coordinated seating reservations

Hab Technician

Small Miracles
Shallotte, NC
01.2017 - 12.2021
  • Helped build skills related to problem-solving, communication and critical thinking.
  • Established collaborative relationships built on trust and empathy through consistent and meaningful communication.
  • Connected clients with community and relationship-building opportunities.
  • Promoted employment, educational and volunteer interests and goals.
  • Supported patients in crisis prevention, intervention and resolution.
  • Maintained accurate and up to date client records
  • Collaborating with schools and organizations for outreach programs
  • Assisted clients in exploring social and leisure interests and community events.
  • Provided direct care and support to individuals with disabilities
  • Assisted with daily living activities, including personal hygiene, administering medications and meal preparation
  • Promoted independence and community integration
  • Provided support and training to families and caregivers

Education

Bachelor of Science - Political Science And History

East Carolina University
Greenville, NC
05-2025

Associate of Arts -

Brunswick Community College
Supply, NC
05.2018

Skills

  • Classroom management
  • Lesson planning
  • Documentation/ Data tracking
  • Collaboration
  • Historical research
  • Educational program development
  • Assessment
  • Excellent communication and interpersonal skills
  • Knowledge of behavioral management techniques
  • Ability to work effectively in a team
  • Empathy and compassion for others

Certification and Training

Mindset Training

CPR/ First Aid Certified 

Vector Training 

KnowBe4

References

References available upon request.

Timeline

Certified Teacher Assistant

New Hanover County Schools
11.2024 - Current

Store Team Member

Tractor Supply Company
03.2024 - Current

Certified Teacher Assistant

Brunswick County Public Schools
08.2023 - 11.2024

Server

49th Street Bar and Grill
04.2022 - 08.2023

Hab Technician

Small Miracles
01.2017 - 12.2021

Bachelor of Science - Political Science And History

East Carolina University

Associate of Arts -

Brunswick Community College

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