Sandra Ramirez
McAllen,TX
Summary
Motivated professional with a strong skill set seeking a position to leverage abilities for the benefit of the workplace and to inspire and motivate staff. Committed to personal and team growth, eager to contribute to the success of the organization.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Marketing Intern
Turquesa Construction LLC
09.2024 - Current
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Researched competitor trends and interpreted findings to report conclusions to supervisors.
General Manager
Walk Ons
03.2024 - 09.2024
- Supervise the daily operations to ensure that food safety, product preparation, restaurant cleanliness standards are maintained
- Manage scheduling for restaurant FOH
- Ensure high-quality service through effective communication with guests, team members, and managers.
- Ensured timely transmission of obligatory reports.
- Conducted recruitment, onboarding and training for new hires.
- Assumed responsibility for extra shifts when necessary.
Restaurant Manager
Subway
08.2008 - 03.2024
- Supervise the daily operations to ensure that food safety, product preparation, store cleanliness and inventory control standards are maintained
- Manage scheduling for restaurant staff
- Perform equipment maintenance as needed
- Provide outstanding customer service while interacting with guests, team members and managers
- Complete and transmit all reports accurately and process daily bank deposits
- Recruit, onboard and train new staff
- Process disciplinary actions and employee evaluations
- Ensure all staff practice safety/security procedures
- Remain available to cover shifts as required
- Maintain clear communication with store owner in regards to store operations
- Maintain confidentiality regarding all company issues
- Implement promotions and other programs as developed by company marketing
Assembly Line Operator
Tyson Fresh Meats
06.2007 - 05.2008
- Trained new employees on assembly procedures, fostering a supportive work environment and promoting teamwork among staff.
- Collaborated with team members to identify process improvements, resulting in increased productivity and reduced waste.
- Displayed strong initiative by proactively seeking additional responsibilities and volunteering for overtime when required, demonstrating commitment to the company''s success.
- Conducted quality assurance inspections on finished components and identified issues.
Assistant Manager
Little Caesars Pizza
06.2006 - 05.2007
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw cash receipts and deposit documentation, enhancing precision.
Sales Associate
Melrose
06.2006 - 05.2007
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Computer & Information Technology
South Texas College
McAllen, TX01.2025
Certificate - Accounting
Southern Careers Institute
Pharr, TX08.2012
Diploma - Diploma
Psja North High School
Pharr, TX05.2004
Skills
- Fast Food
- Customer Care
- CSR
- Customer Service
- Bilingual (10 years)
- Maintenance (2 years)
- Restaurant Management (10 years)
- Food Safety (10 years)
- Profit & Loss (1 year)
- Restaurant Experience (10 years)
- Leadership
- Negotiation
- Customer service (10 years)
- Leadership (10 years)
- Restaurant experience (10 years)
- POS (10 years)
- Hospitality
- Cash handling
- Cash register
- Training & development
- Recruiting
- Typing
- Windows
- Store management
- Sales
- Communication skills
- Management
- Food service
- Computer skills
- Employment & labor law
- Cost control
- English
- Supervising experience
- Team management
- Labor Cost Analysis
Certification
- Driver's License January2016 to January2025
- TWIC March2019 to March2024
- ServSafe
Timeline
Marketing Intern
Turquesa Construction LLC
09.2024 - Current
General Manager
Walk Ons
03.2024 - 09.2024
Restaurant Manager
Subway
08.2008 - 03.2024
Assembly Line Operator
Tyson Fresh Meats
06.2007 - 05.2008
Assistant Manager
Little Caesars Pizza
06.2006 - 05.2007
Sales Associate
Melrose
06.2006 - 05.2007
Computer & Information Technology
South Texas College
Certificate - Accounting
Southern Careers Institute
Diploma - Diploma
Psja North High School
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