Sandra Ramirez
San Jose,United States
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
NextUP Program Liaison
Mission College
07.2024 - 07.2025
- Coordinated program activities to enhance student engagement and retention.
- Developed comprehensive communication strategies to inform stakeholders of program updates.
- Facilitated workshops and training sessions to support faculty and staff collaboration.
- Managed data collection processes to assess program effectiveness and identify improvement areas.
NextUP Program & Dreamer Liaison
Mission College
07.2022 - 06.2024
- Facilitated communication between departments to enhance collaboration and streamline processes.
- Developed and implemented programs to improve student engagement and retention initiatives.
- Coordinated events and workshops, ensuring alignment with institutional goals and objectives.
- Trained staff on new systems and procedures, promoting effective use of resources.
- Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
Front Desk Technician
Mission College
10.2018 - 05.2022
- Managed front desk operations, ensuring seamless guest check-in and check-out procedures.
- Coordinated appointment scheduling and maintained accurate records for multiple departments.
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
Education
Bachelor of Science - Public Health
San Jose State University
San Jose, CA05-2027
Associate of Arts - Kinesiology
Mission College
Santa Clara, CA05-2022
Associate of Science - Human Biology
Mission College
Santa Clara, CA 05-2022
Skills
- Strong Organizational Skills & Time Management
- Effective Communication & Relationship Development
- Client Relations & Customer Service Excellence
- Collaborative Team Leadership
Timeline
NextUP Program Liaison
Mission College
07.2024 - 07.2025
NextUP Program & Dreamer Liaison
Mission College
07.2022 - 06.2024
Front Desk Technician
Mission College
10.2018 - 05.2022
Bachelor of Science - Public Health
San Jose State University
Associate of Arts - Kinesiology
Mission College
Associate of Science - Human Biology
Mission College