Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sandra Ramos

Santa Teresa,NM

Summary

Personable individual with strong organization skills, multitasks and relationship-building skills. Adept in prioritizing conflicting business or customer needs. Successful in working within collaborative environments.

Overview

18
18
years of professional experience

Work History

Postal Clerk

Santa Teresa Contract Post Office
09.2020 - Current
  • Sorted mail according to size, shape and destination.
  • Weighed letters and packages and calculated costs based on classification, weight, and destination.
  • Provided service and sales to walk-in customers.
  • Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Manager

Dollar General
06.2005 - 12.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

High School Diploma -

Anthony High School
Anthony, TX
05.1995

Skills

  • Credit Card Transaction Processing
  • Tracking Protocols
  • Money Orders
  • Customer Experience
  • Post Office Operations

Languages

Spanish
Full Professional

Timeline

Postal Clerk

Santa Teresa Contract Post Office
09.2020 - Current

Manager

Dollar General
06.2005 - 12.2018

High School Diploma -

Anthony High School

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Sandra Ramos