Sandra Ratliff
Oklahoma City,Ok
Summary
Accomplished Corporate Accountant with a proven track record at Premier Truck Group, enhancing financial reporting accuracy by overhauling data analysis processes. Adept in bank reconciliation and strategic leadership, I excel in fostering teamwork and collaboration. My approach has consistently driven operational efficiencies and improved customer satisfaction, embodying professionalism and adaptability in dynamic environments.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Corporate Accountant
Premier Truck Group
08.2020 - 01.2023
- Used advanced software to prepare documents, reports, and presentations.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Contacted customers to immediately find resolutions for escalated issues.
- Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Tracked funds, prepared deposits and reconciled accounts.
- Collected and reported monthly expense variances and explanations.
- Trained new employees on accounting principles and company procedures.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Office Administrative Assistant
Premier Truck Group
08.2015 - 08.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Streamlined office processes by implementing efficient filing and organizational systems.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Performed research to collect and record industry data.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
Operations Coordinator
InterBank
10.2012 - 09.2014
- Streamlined operations by implementing efficient processes and procedures.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Assistant Site Manager
Department of Homeland Security, USCIS
03.2009 - 04.2012
- Maintained a safe work environment by implementing strict safety protocols and conducting regular inspections.
- Implemented innovative solutions to overcome project challenges and maintain deadlines without sacrificing quality or safety standards.
- Oversaw daily progress and ensured tasks were completed on schedule, resulting in timely project completion.
- Continuously reviewed processes for areas of improvement opportunities that ultimately led to increased overall operational efficiency at job sites.
- Assisted in the preparation and submission of required permits, licenses, and other necessary documentation for project commencement.
- Enhanced project efficiency by streamlining communication between subcontractors and site personnel.
- Coordinated with team members to ensure clear understanding of project objectives, timelines, and expectations.
- Managed subcontractor performance closely, ensuring all work was completed accurately according to specifications while adhering to established deadlines.
- Assisted the Site Manager in monitoring budgetary constraints, maintaining financial accountability throughout each project phase.
- Handled conflict resolution among team members promptly and professionally, ensuring a positive working environment conducive to productivity.
- Coordinated site investigations, documented issues, and escalated to executive teams.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Monitored, coached, and supervised team of 70 employee.
- Developed detailed plans based on broad guidance and direction.
- Launched quality assurance practices for each phase of development
Education
Associate of Arts - Human Resource Management
Columbia Southern University
Orange Beach, ALBachelor of Science - Education And Psychology
University of Southampton
Southampton, Hampshire, UKSkills
- Bank reconciliation
- Strategic leadership
- General ledger management
- Statement reconciliation
- Auditing procedures
- Revenue recognition
- Variance analysis
- Corporate tax issues
- Corporate audits
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Journal entries
- Reliability
- Critical thinking
- Bookkeeping and reconciliation
- Organizational skills
- Decision-making
- Adaptability and flexibility
- Microsoft office
- Employee motivation
- Employee training
- Document recordkeeping
- Goal setting
- Professionalism
- Excel proficiency
- Written communication
Certification
- Notary Public
- 1st Lt. Chaplain United States Corps of Chaplains
- Ordained Minister
Languages
English
Timeline
Corporate Accountant
Premier Truck Group
08.2020 - 01.2023
Office Administrative Assistant
Premier Truck Group
08.2015 - 08.2018
Operations Coordinator
InterBank
10.2012 - 09.2014
Assistant Site Manager
Department of Homeland Security, USCIS
03.2009 - 04.2012
- Notary Public
- 1st Lt. Chaplain United States Corps of Chaplains
- Ordained Minister
Associate of Arts - Human Resource Management
Columbia Southern University
Bachelor of Science - Education And Psychology
University of Southampton
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