Summary
Overview
Work History
Education
Skills
Additional Information
Timeline

Sandra Redetzke

Ellis,KS

Summary

Seasoned RN Service Coordinator managing FE, PD, BI, and NF members with a proven track record at Aetna Better Health Of Kansas, enhancing patient satisfaction and health outcomes through empathetic communication and strong clinical judgment. Skilled in patient education and counseling, showcasing exceptional care plan development and case management abilities. Demonstrates a high level of autonomy and complex problem-solving, fostering significant improvements in patient care.

Overview

28
28
years of professional experience

Work History

RN Service Coordinator

Aetna Better Health Of Kansas
11.2018 - Current
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Developed strong relationships with members and families, providing emotional support while addressing concerns or questions about care plans.
  • Managed member caseload of 60 nursing facility and 30 FE, PD, or BI waiver effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
  • Devised individualized care plans tailored to each member's unique situation, optimizing clinical outcomes.
  • Evaluated healthcare needs, goals for treatment, and available resources of each member and connected to member's preferred providers and care.
  • Educated family members and caregivers on patient care instructions.

Discharge Nurse

Hays Medical Center Inc.
09.2015 - 11.2018
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Educated 20 patients daily on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Developed individualized care plans tailored to diverse patient populations with varied medical conditions.
  • Managed Care of 20 patients daily include scheduling follow-up appointments, providing transportation, community resources, and programs to meet patients needs.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.

Acute Care Registered Nurse

Hays Medical Center Inc.
04.2013 - 09.2015
  • Facilitated seamless transitions of care by effectively coordinating with case managers, social workers, and physicians.
  • Managed complex cases involving multiple medical conditions such as diabetes, heart failure, respiratory issues, and renal failure.
  • Reduced hospital readmissions by developing individualized care plans and collaborating with interdisciplinary teams.
  • Boosted team efficiency by mentoring new nurses, sharing best practices, and participating in unit-based committees.
  • Streamlined discharge planning processes to ensure smooth transition for patients returning home or transferring to long-term care facilities.
  • Consulted with up to 30 patients each day to review physical conditions and make care plans.

Clinic Staff Nurse

DeBakey Heart Clinic
05.2011 - 04.2013
  • Provided compassionate care for diverse populations, fostering positive clinic environment.
  • Collaborated with support staff to ensure prompt scheduling of appointments and follow-up visits, enhancing overall clinic productivity.
  • Facilitated patient transitions between care settings by coordinating with external healthcare providers, ensuring timely exchange of information and continuity of care.
  • Delivered high-quality patient education to 20 patients daily to promote adherence to prescribed treatment regimens.

Cardiac ICU RN

Hays Medical Center Inc.
08.1998 - 05.2011
  • Participated in training sessions for new equipment or technology within Cardiac ICU, acting as resource person for colleagues during implementation stages.
  • Prevented complications by diligently monitoring 2 patients at a time for early signs of infection or other issues requiring intervention in post-operative cases.
  • Managed life-saving equipment such as mechanical ventilators, intra-aortic balloon pumps, and continuous renal replacement therapy machines to support critically ill patients'' needs.
  • Provided emotional support to patients and family members during difficult times in their healthcare journey.

RN, Medical-Surgical

Hays Medical Center Inc.
07.1996 - 08.1998
  • Prioritized critical thinking skills in assessing patient conditions, leading to timely interventions that prevented complications or deterioration of health status.
  • Enhanced patient satisfaction by providing compassionate and attentive care to a diverse population of patients.
  • Contributed to a positive work environment through effective communication and collaboration with colleagues and supervisors.

Education

Associate Degree in Nursing - Nursing

Colby Community College, Colby, KS
05.1996

Skills

  • Health Promotion
  • Patient Assessment
  • Patient education and counseling
  • Strong Clinical Judgment
  • Care Plan Development
  • Case Management
  • Licensed RN
  • High level of autonomy
  • Complex Problem-Solving
  • Preventive health
  • Coordinating referrals
  • Compassion and Empathy

Additional Information

I enjoy spending time with friends and family. Some interests of mine are gardening, kayaking, running the pack, and spending time socializing to recharge my mind and body.

Timeline

RN Service Coordinator - Aetna Better Health Of Kansas
11.2018 - Current
Discharge Nurse - Hays Medical Center Inc.
09.2015 - 11.2018
Acute Care Registered Nurse - Hays Medical Center Inc.
04.2013 - 09.2015
Clinic Staff Nurse - DeBakey Heart Clinic
05.2011 - 04.2013
Cardiac ICU RN - Hays Medical Center Inc.
08.1998 - 05.2011
RN, Medical-Surgical - Hays Medical Center Inc.
07.1996 - 08.1998
Colby Community College - Associate Degree in Nursing, Nursing
Sandra Redetzke