Summary
Overview
Work History
Education
Skills
Timeline
SeniorSoftwareEngineer

Sandra Reeves

Administrative
Reidsville,NC

Summary

Motivated professional offers demonstrated success tackling various office tasks. Delivers proactive support on key administrative matters to promote productivity across departments. Recognized for organization and time management skills.

Overview

15
15
years of professional experience

Work History

Cashier Manager

AIA Sweepstakes
Eden, NC
09.2017 - 03.2020
  • Quickly and accurately counted drawers at start and end of each shift.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Trained new cashier team members in customer service and money handling processes.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Reviewed and resolved differences between accounting information and cash drawer.

Branch Manager

Quality Oil
Graham, NC
03.2015 - 08.2017
  • Managed daily operations of branch location, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
  • Planned and prepared work schedules for employees to assign employees to specific duties.
  • Generated operational reports for corporate office on daily and monthly schedule.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Completed inventory counts and ordered merchandise.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.

Branch Office Administrator

Sandhills Office Systems
Rockingham, NC
01.2005 - 02.2015
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Acted as first point of contact and set appointments for prospective clients.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Served as liaison for finance, IT and sales departments.
  • Managed branch sales, customer service, finances, and recordkeeping.
  • Assisted with data collection, data entry and report generation on various departmental related activities.
  • Prepared and submitted lease applications to loan underwriters for loan approvals and denials based on customer loan application reviews.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.

Education

No Degree - Criminal Justice

Alamance Community College
Graham, NC
01.1997

No Degree - Business Administration And Management

Alamance Community College
Graham, NC
01.1991

Skills

  • Data Entry and Database Software
  • Computer Proficiency
  • MS Office 365
  • Intuit QuickBooks
  • Professional Communication
  • Billing and Payment Processing
  • Front Desk Management
  • Multi-Line Phone Systems

Timeline

Cashier Manager

AIA Sweepstakes
09.2017 - 03.2020

Branch Manager

Quality Oil
03.2015 - 08.2017

Branch Office Administrator

Sandhills Office Systems
01.2005 - 02.2015

No Degree - Criminal Justice

Alamance Community College

No Degree - Business Administration And Management

Alamance Community College

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Sandra ReevesAdministrative