Sandra Reik

Hardworking Customer Service Representative with years of experience. Trained in project and time management with extensive knowledge of spreadsheets, customers, phone skills. and proven multitasking abilities. Knowledgeable and dedicated professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Experienced with handling customer interactions and resolving issues promptly. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer needs, and providing customized solutions to build loyalty.