Sandra Reisenauer

I managed a panel of patients in chronic case. care management and also was a diabetic educator for my team . patients were given and educated on medical devices for their home.

• Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
• Conducted quality assurance audits to identify areas for process enhancement and compliance improvement.
• Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
• Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
• Collaborated with interdisciplinary teams to coordinate effective care delivery for veterans.
• Educated patients and families on health management, promoting adherence to treatment protocols.
• Mentored junior nursing staff, fostering professional development and improving team performance.
• Utilized Electronic Health Records (EHR) systems for accurate documentation and patient information management.

Case/care management/Diabetic educator/ Facility disaster. Worked Remote in Home Telehealth at VA> transferred in 2022 to spokane location to stay 100% remote.

• Monitored vital signs, assessed patient conditions, and documented changes in electronic health records to inform care decisions. via equipment in patients homes.
• Collaborated with interdisciplinary teams to develop comprehensive care plans addressing individual patient needs and goals.
• Led quality improvement initiatives that enhanced patient care protocols, resulting in improved satisfaction scores.
• Mentored junior nursing staff, fostering professional development through training sessions and hands-on guidance.
• Implemented evidence-based practices to optimize workflow efficiency within the nursing unit while maintaining high standards of care.
• Advocated for veterans' healthcare needs, ensuring access to appropriate resources and support services throughout treatment processes.
• Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
• Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
• Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
• Educated family members and caregivers on patient care instructions.
• Communicated with healthcare team members to plan, implement and enhance treatment strategies.

I had been working ICU at this point since 1992 (Sacred heart MC spokane, and 4 years as travel nurse), and at end of these two years, i was burned out from ICU, and changed to preventive care.

but in the medical ICU, this was a fast paced environment with very critically ill patients.

• Administered complex medication regimens and monitored patient responses in high-acuity environments.
• Led code blue response teams, ensuring rapid intervention and effective team communication during emergencies.
• Mentored junior nursing staff on best practices for critical care management and patient safety protocols.
• Utilized advanced monitoring equipment to assess vital signs and detect changes in patient conditions promptly.
• Responded efficiently to medical emergencies within the hospital setting, providing life-saving interventions as needed.
• Administered blood products according to established protocols, closely monitoring patients for transfusion reactions or complications.
• Collaborated with multidisciplinary teams to develop comprehensive treatment plans for critically ill patients.