Summary
Overview
Work History
Skills
Timeline
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Sandra Reynolds

Aurora,IL

Summary

Dynamic Shift Supervisor with proven expertise at Lifespring Ministries, enhancing team productivity through effective scheduling and conflict resolution. Skilled in workplace safety and employee training, I consistently maintained high cleanliness standards and streamlined inventory management, fostering a collaborative environment that improved operational efficiency and resident satisfaction.

Overview

48
48
years of professional experience

Work History

Shift Supervisor

Lifespring Ministries
10.2022 - Current
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility were consistently met or exceeded expectations.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Managed inventory and ordered supplies to keep the location well stocked with necessary supplies.
  • Prepared shift summary reports for the supervisor and communicated regularly on goals and progress.
  • Overseeing the shift to ensure that all scheduled activities occur on time and that classroom teachers have all the supplies needed for class
  • Coordinating with volunteers and pastors regarding their scheduled meeting times
  • Dispensing medicines as needed to residents
  • Maintaining initial intake forms and referrals in accordance with admission guidelines and procedures, supervising daily client work assignments, and enforcing facility living guidelines.
  • Initiating on-the-spot assistance, counsel, or personal witness, availing oneself of every opportunity to guide residents in the knowledge of Christ and in practical living skills.

Shift Supervisor

Naomi's House
05.2014 - 09.2019
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.

Empowerment Service Rep

Cancer Treatment Centers of America
07.2013 - 08.2018
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
  • Operated in dynamic, high-volume environments to provide skilled assistance to more than 150 customers each day.
  • Participated in ongoing training programs to stay abreast of industry trends, emerging technologies, and best practices within the field of customer service.
  • Scheduled appointment to resolve more complex issues.
  • Enhanced customer satisfaction by swiftly addressing and resolving service-related issues.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Home School Teacher

Self Employed
03.1977 - 08.1986
  • Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
  • Increased student motivation by implementing engaging activities and interactive teaching techniques.
  • Implemented hands-on activities and experiential learning opportunities for improved understanding of complex concepts.
  • Submitted and assembled student portfolios for local school district to satisfy legal guidelines.
  • Encouraged intellectual curiosity by incorporating stimulating topics outside traditional subject matter into lesson plans.
  • Supported social-emotional growth by integrating character education lessons that foster empathy, resilience and selfawareness.
  • Ensured a safe and inclusive learning environment by addressing any behavioral issues promptly and with sensitivity, reinforcing the importance of respect for oneself and others.
  • Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
  • Fostered a positive learning environment, promoting open communication and active participation among students.
  • Adapted curriculum to accommodate different learning styles, ensuring all students had equal access to educational materials.

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management

Timeline

Shift Supervisor

Lifespring Ministries
10.2022 - Current

Shift Supervisor

Naomi's House
05.2014 - 09.2019

Empowerment Service Rep

Cancer Treatment Centers of America
07.2013 - 08.2018

Home School Teacher

Self Employed
03.1977 - 08.1986

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Sandra Reynolds