Sandra Roberts
Congers,NY
Summary
Document Control Specialist experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.
Overview
8
8
years of professional experience
Work History
Records Management Administrative Coordinator
St. Dominic’s Family Services
08.2022 - Current
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
- Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
- Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
Data Entry Operator
Aston Carter
05.2022 - 08.2022
- Gathering, collating, and preparing documents, materials, and information for data entry.
- Completed data entry tasks with accuracy and efficiency.
- Maintained files, records and chronologies of entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
CSR/Data Entry Clerk
EFI – Energy Federation Inc
02.2022 - 05.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed timely and effective replacement of damaged or missing products.
Dietary Aide
Montefiore Nyack Hospital
07.2020 - 10.2021
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Discarded outdated food products and maintained waste disposal procedures.
Medical Receptionist
Valley Cottage Animal Hospital
06.2018 - 07.2020
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Supported office staff and operational requirements with administrative tasks.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Invoiced patients accurately in line with charging guidelines.
- Printed prescription requests and queries in compliance with practice protocol.
Cashier/Runner/Presenter
McDonalds
06.2017 - 08.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Sales Associate
Toys R Us
12.2015 - 01.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
5 Below
05.2015 - 06.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Ramapo High School
Health Sciences
Quinnipiac University
Hamden, CT06.2020
Skills
- Records Management/Records Processing
- Content Security
- Electronic/Paper Filing
- Data Entry Software
- EMR Systems
- Office Operations
- Adobe Acrobat
- Microsoft Office Applications
- Patient Scheduling
- HIPAA Guidelines
- Organization and Time Management
- Customer Service
- Medical Terminology Knowledge
Additional Information
- Black Achievement Award, Honor Roll, CEJJES Award
Timeline
Records Management Administrative Coordinator
St. Dominic’s Family Services
08.2022 - Current
Data Entry Operator
Aston Carter
05.2022 - 08.2022
CSR/Data Entry Clerk
EFI – Energy Federation Inc
02.2022 - 05.2022
Dietary Aide
Montefiore Nyack Hospital
07.2020 - 10.2021
Medical Receptionist
Valley Cottage Animal Hospital
06.2018 - 07.2020
Cashier/Runner/Presenter
McDonalds
06.2017 - 08.2018
Sales Associate
Toys R Us
12.2015 - 01.2016
Sales Associate
5 Below
05.2015 - 06.2015
High School Diploma -
Ramapo High School
Health Sciences
Quinnipiac University
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