Sandra Robertson
Las Vegas,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
PATIO DEL EKEKO
Sales Associates
Arequipa, Peru
03.2019 - 03.2020
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with team members to achieve targets.
- Developed trusting relationships with customers.
BURGUER CHULLS
Waitress
Arequipa, Peru, PERU
02.2018 - 12.2018
- Handled food safely and kept spaces clean.
- Food preparation.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
KIWI CORNER Restobar
Waitress
Arequipa, Peru, Peru
09.2016 - 02.2018
- Greeted customers, answered questions and recommended specials.
- Handled food safely and kept spaces clean.
- Presented food and beverages to guests at tables.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
CATEDRAL Hotel
Housekeeping Attendant
Arequipa, Peru
09.2017 - 12.2017
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Replenished guest supplies and amenities.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
DRAGONFLY Hostels
Front Desk Position
Arequipa, Peru, Peru
05.2016 - 11.2016
- Handled payment processing.
- Check in and check out process.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Worked with housekeeping and maintenance staff to address and resolve building and room issues.
- Input customer data into reservation systems and updated to reflect room changes.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for rooms and public areas.
SIX FLAGS GREAT SCAPE Lodge
Housekeeping Attendant
Queensbury, NY
12.2015 - 03.2016
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Removed trash from rooms and replaced liners to wastebaskets.
- Interacted pleasantly with clients and guests when performing daily duties.
- Replenished guest supplies and amenities.
- Reported guest issues, safety and maintenance concerns immediately to supervisor.
PRESTO Pizzeria
Kitchen, Customer Care, Waitress
Arequipa, Peru
10.2013 - 01.2015
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Received, organized and rotated food ingredients.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
YUMN Boutique
Sales Associate
Arequipa, Peru, Peru
03.2013 - 05.2014
- Inspected each room for cleanliness, utilizing checklist to meet company standards.
- Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
- Replenished guest supplies and amenities.
Vanilla Coffee
Cashier, waitress
Arequipa, Peru
01.2012 - 02.2013
- Operated cash register and POS system.
- Maintained clean and sanitized work area in accordance with food safety guidelines.
- Prepared quality products while maintaining proper food safety practices and presentation within service goal times.
- Prepared and served coffee, espresso drinks, fraps and snacks
Education
Trained - CPR/AED/FIRST AID
CPR Society
Las Vegas, NV06.2023
High School Diploma -
Cristo De La Luz
Arequipa, Peru12.2008
Incomplete - Hotel Management
Instituto Del Sur
Arequipa, PeruSkills
- Leadership
- Fast learning and adaptation to change
- Good interpersonal relationship
- Personal and group of work
- Creativity and Initiative
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
PATIO DEL EKEKO
Sales Associates
03.2019 - 03.2020
BURGUER CHULLS
Waitress
02.2018 - 12.2018
CATEDRAL Hotel
Housekeeping Attendant
09.2017 - 12.2017
KIWI CORNER Restobar
Waitress
09.2016 - 02.2018
DRAGONFLY Hostels
Front Desk Position
05.2016 - 11.2016
SIX FLAGS GREAT SCAPE Lodge
Housekeeping Attendant
12.2015 - 03.2016
PRESTO Pizzeria
Kitchen, Customer Care, Waitress
10.2013 - 01.2015
YUMN Boutique
Sales Associate
03.2013 - 05.2014
Vanilla Coffee
Cashier, waitress
01.2012 - 02.2013
Trained - CPR/AED/FIRST AID
CPR Society
High School Diploma -
Cristo De La Luz
Incomplete - Hotel Management
Instituto Del Sur
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