Summary
Overview
Work History
Education
Skills
Certification
Timeline

Sandra Robillard

Endicott,NY

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Accomplished Registered Nurse Case Manager with 8+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in hospital-based settings. Works effectively with all levels of healthcare providers, physicians and administrators to address patient needs.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Inpatient Psychiatric Nurse

Tandym Group LLC
05.2022 - 04.2024
  • Administered medication and treatments to patients to observe and record responses.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for up to 24 patients.
  • Advocated for and strived to protect health, safety, and rights of patient.
  • Performed patient assessments to monitor expected response to medications and altering treatment plans.
  • Provided direct quality care to patients by monitoring, recording and evaluating psychiatric conditions.
  • Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
  • Monitored vital signs, nutritional intake and signs and symptoms of complications to report deviations to supervisor.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Evaluated patient histories, complaints, and current symptoms.

Hospice Nurse

Lourdes Hospice
09.2023 - 11.2023
  • Developed and implemented individualized care plan for each hospice patient while following physician instructions.
  • Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
  • Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
  • Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.

Medical Surgical Staff Nurse

Cortland Regional Medical Center
04.2023 - 06.2023
  • Educated patients and families on illnesses, medications and treatment plans.
  • Collaborated with members of patients' healthcare team to deliver appropriate level of care.
  • Managed pre-op and post-operative patient care by stocking medical supplies and preparing operating rooms.
  • Managed patients' pain by implementing pharmacological and non-pharmacological pain management interventions.
  • Started intravenous fluids, administered medications, and documented patient charts by recording food and fluid output and intake.
  • Assessed team members' workloads and pitched in to help in areas where need was most evident.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Monitored hemodynamic variances to identify signs of life-threatening complications.

Registered Nurse Case Manager

Corporate Care Management
11.2013 - 08.2022
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Worked with Several Large, Self-Funded plan with Unions and County Employees.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Examined patients and documented history of current and previous conditions, illnesses, injuries, and current medications.
  • Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
  • Responded promptly and professionally to patient questions and concerns.
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Worked with suppliers and vendors on provision of medical equipment, items and services.
  • Experience with Medical Treatment Guidelines, Milliman, InterQual, NCCN, NCQA, and JCHAO.
  • Current CCM Certification.

Oncology Staff Registered Nurse

Lourdes Hospital
06.2010 - 10.2017
  • Assessed patients during course of treatment to identify concerning reactions.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Managed patients recovering from medical or surgical procedures.
  • Taught family members and caregivers various ways to manage patients' pain, how to check for vital signs and proper methods for dressing changes.
  • Developed and implemented individualized care plan for each hospice patient while following physician instructions.
  • Offered listening ear to both patients and loved ones to meet emotional and mental, as well as physical needs.
  • Recognized and understood specific stages of dying process, providing comfort-based care during vulnerable times.

Education

Bachelor of Science - Nursing

SUNY At Binghamton, Binghamton, NY
06.2010

Bachelor of Arts - Music

SUNY At Binghamton, Binghamton, NY
06.2001

Skills

  • Clinical Documentation
  • Emotional Support
  • Multidisciplinary Collaboration
  • Protocol compliance
  • Medication Administration
  • Direct Patient Care
  • Chronic Disease Management
  • Palliative Care
  • Discharge Planning
  • Care Coordination
  • HIPAA Compliance
  • Healthcare regulations
  • Utilization review
  • Case Management
  • Documentation
  • Patient Examination
  • Blood Draw and Sample Collection
  • Excellent Communication
  • Compassionate and Caring
  • Patient Education
  • Medication and IV administration
  • Interpersonal Communication

Certification

  • Certified Case Manager

Timeline

Hospice Nurse - Lourdes Hospice
09.2023 - 11.2023
Medical Surgical Staff Nurse - Cortland Regional Medical Center
04.2023 - 06.2023
Inpatient Psychiatric Nurse - Tandym Group LLC
05.2022 - 04.2024
Registered Nurse Case Manager - Corporate Care Management
11.2013 - 08.2022
Oncology Staff Registered Nurse - Lourdes Hospital
06.2010 - 10.2017
SUNY At Binghamton - Bachelor of Science, Nursing
SUNY At Binghamton - Bachelor of Arts, Music
Sandra Robillard