Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Sandra Rodriguez

El Mirage,AZ

Summary

Focused professional motivated to deliver seamless and pleasant customer service with healthcare experience to patients. Offering extensive background assisting team collaboration.

Overview

27
27
years of professional experience

Work History

Certified Nursing Assistant

Brookdale Assisted Living
Sun City West, AZ
09.2019 - 05.2024
  • Assisted patients with daily living activities and personal hygiene needs.
  • Maintained a clean and safe environment for patients and staff.
  • Collaborated with nursing staff to deliver compassionate patient care.
  • Maintained cleanliness and organization of patient rooms and common areas.
  • Supported mobility of patients through safe lifting and transferring techniques.
  • Provided emotional support to patients and their families during difficult times.
  • Observed behavioral changes in patients that may indicate the need for further medical evaluation or intervention .

Lead Certified Pharmacy Technician

CVS Pharmacy
Peoria, AZ
08.2002 - 07.2015
  • Provided exceptional customer service by addressing patient inquiries effectively.
  • Collaborated with healthcare providers to ensure optimal patient care solutions.
  • Resolved customer complaints in a timely manner.

  • Maintained accurate records of prescription orders and inventory.
  • Trained and mentored new pharmacy technicians to enhance team performance.
  • Processed insurance claims for prescriptions filled at the pharmacy.
  • Generated reports detailing sales, profits, and inventory levels, as requested by management.
  • Monitored expiration dates on all pharmaceuticals stored in the facility.

Pharmacy Technician

Walgreens Pharmacy
Phoenix, AZ
09.1997 - 07.2002
  • Processed prescription orders accurately and efficiently for customer fulfillment.
  • Operated pharmacy software to enter patient data and track prescription history.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.

Education

High School Diploma -

Broadview Academy
La Fox, IL
05-1995

Skills

  • Patient care
  • Infection control
  • Team collaboration
  • Emotional intelligence
  • Effective communication
  • Time management
  • HIPAA compliance
  • Reliable team player
  • Observing responses
  • Customer service
  • Insurance processing
  • Clerical support
  • Greeting customers
  • Computer skills

Languages

Spanish
Professional

Affiliations

  • Easy going
  • Compassionate
  • Calm
  • Ready to help
  • Fast lerner

Timeline

Certified Nursing Assistant

Brookdale Assisted Living
09.2019 - 05.2024

Lead Certified Pharmacy Technician

CVS Pharmacy
08.2002 - 07.2015

Pharmacy Technician

Walgreens Pharmacy
09.1997 - 07.2002

High School Diploma -

Broadview Academy

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