Sandra Roman

Company Overview: A Mobile X-Ray/Ultrasound organization catering to immobile patients of nursing homes, assisted-living facilities, rehabilitation centers, hospice, and home health care agencies in South Central Texas.

• Recruited to verify insurance/billing/coding and was promoted to Billing Manager to lead the billing department
• Successfully collected from one insurance carrier $250,000 from past due pending accounts
• Patient/facility collections by mail and phone calls monthly. Negotiated and secured appropriate payment.
• Managed marketing for Dialysis Centers and Nephrologists Offices to increase X-Ray and Ultrasound orders monthly including negotiating contracts
• Responsible for efficient and effective Medicare, Medicaid, and Insurance credentialing/billing/coding
• Prepared and submitted accurate claims to insurance providers
• Insurance, and patient posting on Centricity and Touchstone software
• Supervise the billing department for efficiency, effectiveness, and alignment to the organizations mission
• Manage account receivables
• Prepare monthly facility invoices using QuickBooks and Touchstone
• Maintain financial audits for the President/Vice President
• Lead critical customer issues and supported Spanish-speaking customers
• Manage all processes to ensure Medicare compliance including HIPAA
• Notarize affidavit of medical records for law offices
• A Mobile X-Ray/Ultrasound organization catering to immobile patients of nursing homes, assisted-living facilities, rehabilitation centers, hospice, and home health care agencies in South Central Texas.

Company Overview: A full-service eye care provider.

• Conducted visual acuity test on patients
• Used high-tech equipment for vision work up
• Billed electronic claims to VSP for frames and lenses
• Scheduled patient appointments and processed documentation for prescription glasses, contact lenses, and other optical products.
• Specialized in educating patients how to use and clean soft contact lenses properly to avoid eye infections
• Assisted patients in selecting appropriate optical products, including prescription glasses and contact lenses.
• Took correct measurements required for lens

Company Overview: A debt collector for the healthcare industry.

• Successfully conducted patient collections of high balance accounts
• Effectively managed challenging customers with past due accounts while maintaining positive tones and relationships
• Conducted high volume outbound calls
• Answered inbound calls pertaining to customers delinquent accounts
• Negotiated and secured appropriate payment arrangements
• Exceeded monthly quotas
• Processed customer payments and arrangement
• Adjusted patients negotiated rate
• A debt collector for the healthcare industry.