Sandra Rosales Hernandez
Wichita
Summary
Dynamic Business Office Manager at Mount St Mary, adept at staff training and development, and skilled in office administration. Successfully resolved financial discrepancies, enhancing billing accuracy. Proven leadership in coordinating hospitality services, ensuring exceptional guest experiences while managing complex workflows. Committed to fostering teamwork and collaboration for operational excellence.
Overview
14
14
years of professional experience
Work History
Business Office Manager
Mount St Mary
12.2009 - 03.2024
- Responsible for accurate census data as it relatives to the sisters currents level of living, hospital stays,move-ins-outs,etc.
- Responsible for private pay billing,entering demographic information needed for producing monthly invoices
- Responsible for any communications between the Center and any approved family member related to monthly resident or Sister invoices.
- Updated reports, managed accounts, and generated reports for company database.
- Responsible for assuring all vendors invoices has been approved,coded, and sent to the identified accounts payable service center
- Resolved financial discrepancies and customer billing issues with timely attention.
- Provide hospitality services for CSJ guests, coordinating accommodations and preparations for guests, including rooms, keys, hospitality meals, and outside lodging.
Education
UANL
Monterrey,MexicoSkills
- Staff training and development
- Office administration
- Administrative support
- Workflow planning
- Team leadership
- Decision-making
- Staff training
- Scheduling and coordinating
- Teamwork and collaboration
Languages
Spanish
English
Timeline
Business Office Manager
Mount St Mary
12.2009 - 03.2024
UANL
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