SANDRA RYAN

August 2021 - January 2022 and May 2023- Present

• Recruited, onboarded, and supervised temp to perm workers in office and factory environments
• Managed tracking of candidates using ATS software, ensuring staffing meets vendor need
• Reviewed charges on invoices ensuring accuracy, so vendors were charged the applicable fees for hours worked
• Pre-registered candidates in the online application portal, required for interviews and/or other appointments
• Utilized appointment scheduler to set and remind candidates of upcoming appointments by texts, emails and phone
• Acted as Receptionist and Administrative Assistant most recently at Mayflower in Bedford, MA

• Provided financial aid counseling to enrolled and prospective students including students who are in the military - active duty and veterans.
• Processed unique financial aid profiles for Veterans.
• Initiated user ID and Passwords, including password resets, for all of the required student portals.
• Communicated with prospective students via the student portal, in person, email, chat and text to illustrate available financial aid opportunities.
• Explained very technical billing statements and the codes on the statements to applicants in easy to understand language.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Restocked supplies and placed purchase orders to maintain adequate stock levels.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
• Scheduled office meetings and client appointments for staff teams.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Developed strategies to streamline and improve office procedures.