Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Salazar

Los Angeles,CA

Summary

To acquire a challenging position where I can best utilize my skills and experience. Along with, the opportunity to play a direct role in the unlimited growth in success of a solid organization. High-energy Shift Supervisor brings outstanding leadership skills and industry knowledge developed over 20-year career. Polished in overseeing facility operations and delegating work to employees. Positive and upbeat professional with results-focused approach.

Overview

28
28
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
Norwalk, CA
09.2022 - Current
  • Provided on-the-job training to new staff members.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Collaborated with team members to improve performance and implement training updates.
  • Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
  • Assessed operations and adjusted scheduling to maximize productivity.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Educated customers about offerings, promotions and pricing to boost sales.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Developed and implemented strategies for providing excellent customer service experience.

Office Manager

SBS & Event Planning
Long Beach, CA
08.2021 - 07.2022
  • Assisted with the preparation of budgets, forecasts and financial statements.
  • Supervised staff members, organized schedules and delegated tasks.
  • Developed and implemented office policies and procedures.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Maintained filing system for records, correspondence and other documents.
  • Provided administrative support to management team including preparing reports and presentations.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Organized company events including holiday parties, team building activities .
  • Prepared agendas for board meetings along with taking minutes during sessions.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Conducted research projects related to new product development or marketing initiatives.

Store Manager

Rite Aid Pharmacy
Los Angeles
09.2011 - 09.2019
  • Focusing on customer service
  • Responsible for 10-12 employees
  • Solving customer service issues
  • Worked closely with Loss Prevention to help reduce loss by 200K by 2018
  • In charge of payroll using Kronos
  • Scheduling using work force management
  • Policy implementation disciplinary process
  • Sales and inventory management
  • Hiring, training, and firing
  • Working with Pharmacy Manger to ensure immunization goals were met
  • Supervise, assign and direct activities to Front End Staff
  • Communicating information to all staff effectively in a timely manner
  • In charge of store ordering, receiving shipments weekly
  • Merchandising
  • Seasonal displays installations
  • Planograms.

In home care provider

05.2010 - 04.2016
  • Coordinate patient’s medical appointments and prescription medication
  • Monitoring of symptoms associated with various medical conditions
  • Check the patient’s blood pressure during dialysis.

Life Insurance Sales Representative

Primerica
Montclair, CA
12.2009 - 05.2010
  • Coordinate insurance presentations and appointments
  • Recruiting possible customers and sales representatives for life insurance.

Branch Manager

Nix Check Cashing
Carson, CA
04.1997 - 10.2009
  • Cash Administration
  • Customer service and problem solving
  • In charge of hiring and firing
  • Responsible for training of 5 employees
  • Budgeting branch expenses and manpower hourly analysis and performance
  • Filing and maintaining confidential paperwork
  • Coordinating the launch of new customer products and services
  • Payroll
  • Scheduling
  • Customer Service.

J.J. Newberry’s
Los Angeles, CA
01.1996 - 09.1996
  • Organizing departments
  • Completing load
  • Ensuring store was ready for the next day.

Education

Diploma -

Thomas Jefferson high School
01.1996

Skills

  • Customer Service
  • Retail Operations
  • Problem-Solving
  • Marketing and Promotions
  • Staff Training and Development
  • Reliability
  • Multitasking
  • Managing Operations and Efficiency
  • Excellent Communication
  • Bilingual English and Spanish

Timeline

Shift Supervisor

CVS Pharmacy
09.2022 - Current

Office Manager

SBS & Event Planning
08.2021 - 07.2022

Store Manager

Rite Aid Pharmacy
09.2011 - 09.2019

In home care provider

05.2010 - 04.2016

Life Insurance Sales Representative

Primerica
12.2009 - 05.2010

Branch Manager

Nix Check Cashing
04.1997 - 10.2009

J.J. Newberry’s
01.1996 - 09.1996

Diploma -

Thomas Jefferson high School

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Sandra Salazar