Sandra Samodell
Beech Bluff,TN
Summary
Dynamic General Manager with extensive experience at Inspire Brands Arby's, excelling in staff training and operational efficiency. Proven track record of maximizing profitability through strategic budget management and exceptional customer service. Adept at leading teams to achieve high performance and compliance with health regulations, ensuring outstanding guest experiences.
Overview
21
21
years of professional experience
1
1
Certification
Work History
General Manager
Inspire Brands Arby's
Jackson, TN
03.2022 - Current
- Supervised, trained, and scheduled restaurant staff to ensure efficient daily operations.
- Lead team meetings and performance coaching to boost morale and productivity.
- Maintained high standards of food safety, sanitation, and workplace cleanliness.
- Handled all customer service issues, including escalations, and service recovery.
- Monitor daily sales, labor costs, and budgetary performance to maximize profitability.
- Manage inventory levels, conduct weekly ordering, and minimize food waste.
- Oversee front-of-house and back-of-house operations to ensure smooth service.
- Prepare and submit daily, weekly, and monthly operations and financial reports.
- Ensure full compliance with health regulations, Ecosure, labor laws, and corporate policies.
- Maintain the store's appearance and functionality, coordinating maintenance as needed.
- Manage cash handling, bank deposits, and end-of-day financial reconciliation.
- Assisted with the development of career pathways for employees based on their individual goals and objectives.
- Led training classes for the Jackson market with potential next-level managers, from Shift Leads to Assistants, and to General Managers.
- Worked closely with the District Manager on developing effective plans for recruiting, hiring, onboarding, and retaining top talent at the store level for the Jackson market.
- Currently, I am working with the district manager on the next level for myself in becoming a district manager.
General Manager
Chipotle
Jackson, TN
01.2021 - 03.2022
- Ran operations from hiring and terminations, to ordering, and to running great shifts.
- Helped with two NROs in the Nashville market, from setup to training new crews.
- Chipotle is big on running tight matrix numbers, and in my area, I ran best in my market for eight straight months. With this, you were scored on sales, labor, critical inventory, turnover, and guest surveys.
- Hired and trained a whole new management team, and ran day-to-day operations.
- Led the team meeting and performance coaching to boost morale and productivity.
- Led monthly calibrations on all food standards, and how to prepare and take care of the guests with consistency.
- Maintained high standards of food safety, sanitation, and workplace cleanliness.
- Handled all customer service issues, including escalations, and service recovery.
- Monitored daily sales, labor costs, and budgetary performance to maximize profitability.
- Prepared and submitted daily, weekly, and monthly operational and financial reports.
- Ensured full compliance with health department regulations, labor laws, and corporate policies.
- Maintained the store's appearance and functionality, coordinating maintenance as needed.
- Managed cash handling, bank deposits, and end-of-day financial reconciliation.
General Manager
Five Guys Burger And Fries
Phoenix, AZ
05.2010 - 05.2019
- This job led me to my first manager role. Within two months of getting hired, I was offered a shift manager position due to my ability to learn fast and direct the team. I ran shifts and counted inventory nightly.
- I was then offered an assistant role six months later, and with this position, I assisted the General Manager in inventory, purchasing, and hiring.
- Within eight months, I was offered my first General Manager position at our downtown Phoenix location in Arizona. Here, I had to rehire and train the entire crew and management team. This store is an event store, so we would do $18,000 days on the weekends.
- I then held this position at the same location for eight years, and during this time, I helped run four locations in my market for the District Manager, who lived in California. My main location is where we would hire and train for the Phoenix market.
- During my eight years, I did inventory daily, weekly, and monthly. Also ensured full compliance with health regulations, labor laws, and corporate policies. Maintained the store's appearance and functionality, coordinating maintenance as needed.
Private Nanny
Private Care
Phoenix, AZ
01.2006 - 06.2009
- I worked 10 hours a day, 5 days a week, taking care of 2 children.
- We had a very strict schedule every day, from preparing food to activities.
- I took them to all their appointments.
- I did this until the second child went off to elementary school.
Crew Member
In And Out Burgers
Glendale, AZ
05.2004 - 01.2006
- Mastered six positions, from dining room maintenance to drive-through, before becoming a grill attendant for the drive-through.
- I ran the grill for the drive-thru during busy lunches and dinners.
- I would come in early to prep the food for the day.
Education
High School Diploma -
Paradise Valley High School
Phoenix, AZ05-2004
Skills
- Staff training
- Sales analysis
- Customer service
- Financial reporting
- Inventory management
- Food safety
- Team leadership
- Budget management
- Operational efficiency
- Regulatory compliance
- Conflict resolution
- Performance coaching
- Time management
- Cash handling
- Talent development
- Budget administration
- Loss prevention
- Revenue growth
- Policy development
- Needs assessment
- Communication
- Business marketing
- Supplier monitoring
- Product promotion
- Performance management
- Strategize business plans
- Records organization and management
- Relationship building
- Problem-solving aptitude
- Budget forecasts
- Performance improvement
- Multimillion-dollar P&L management
- Labor cost controls
- Organizational skills
- P&L management
- Employee relations
- Time and resource optimization
- Calendar management
- Improve performance
- Exceptional interpersonal communication
- Administrative management
- Financial document control
- Performance evaluation and monitoring
- Staff training/development
- Multitasking Abilities
- Budget coordination
- Delegating work
- Revenue and market expansion
- Time management abilities
- Staff supervision
- Performance evaluations
Affiliations
- Im a mom of 2 teenage 4.0 students so we work hard on there academics weekly and keep up with football and reading groups to keep them well rounded.
- We are very active in the community and help out at local food banks and churches to help feed our community
- .We all enjoy the outdoors with camping, hiking and kayaking.
Accomplishments
- I have won GM of the year 4 years running in the Arizona market with Five Guys from 2013 to 2017.
- At Chipotle I received a plaque for holding the lowest turnover for the year in 2022
- At Inspire Brands Arby's I have held top spot on the Scorecard 11 months in a row in my district in 2024
- At inspire Brands Arby's General Manager yearly meeting this year 2025, I won the award "Have Fun" for all of 2024. This is one of Arby's core values and its for always having fun while working side by side with my team while producing great results.
Certification
- ServSafe Certified
Timeline
General Manager
Inspire Brands Arby's
03.2022 - Current
General Manager
Chipotle
01.2021 - 03.2022
General Manager
Five Guys Burger And Fries
05.2010 - 05.2019
Private Nanny
Private Care
01.2006 - 06.2009
Crew Member
In And Out Burgers
05.2004 - 01.2006
High School Diploma -
Paradise Valley High School
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