Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sandra Sanchez

Santa Monica,California

Summary

Administrative professional experienced in calendaring and reservations management. Offers skills in problem solving, knowledge of database administration and background in office process improvement. Looking to put knowledge and abilities to good use in leadership position focused on supporting fast-paced offices. Experienced professional focused on meeting or exceeding objectives seeking Clinical Administrative Assistant position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style. Self-motivated [Job Title] brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Talented professional considered knowledgeable leader and dedicated problem solver. Brings [Number] years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Detail-oriented [Job Title] offering [Number] years and wide-ranging expertise. Knowledgeable and practiced in [Area of expertise]. Skilled in communication, organization and task prioritization.

Overview

12
12
years of professional experience

Work History

Coordinator

TJ Maxx, TJX Companies
Culver City, CA
04.2021 - Current
  • Gathered and organized materials to support operations.
  • Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
  • Entered data, generated reports and produced tracking documents.
  • Coached employees through day-to-day work and complex problems.
  • Managed office activities by maintaining communication between clients, tracking records and filing all documents.
  • Aided colleagues, managers and customers through regular communication and assistance.
  • Entered and maintained departmental records in company database.
  • Maintained master schedule and set up appointments.
  • Resolved employment-related disputes through proactive communication.
  • Led comprehensive staff member training covering key topics.
  • Devised and implemented improvements to reporting procedures.
  • Interpreted management directives to define and document administrative staff processes.

Assistant Manager

Good Will Stores
Torrance, CA
08.2018 - 04.2021
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Increased sales by driving operational efficiencies and building excellent customer rapport.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.

Caregiver

Maria Perez
Santa Monica, California
03.2010 - 07.2018
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Changed dressings, bandages and binders to maintain proper healing and sanitary measures.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
  • Entertained, conversed and read aloud to keep patients mentally alert.
  • Transported patients via wheelchair to and from rehabilitation and daily activities.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Maintained frequent supervision of residents unable to call for assistance.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Conferred with supervisor to discuss patient condition and medical care.

Education

Medical Medical - Medical Assistant

Centinela Valley Adult School
Hawthorne, CA
08.2008

High School Diploma -

Santa Monica High School
Santa Monica, CA
06.1992

Skills

  • Medical Billing
  • Project Management
  • Patient Registration
  • Microsoft Office
  • Database Management
  • Microsoft Windows
  • Staff Development
  • Resource Allocation
  • Correspondence and Reports
  • Event Planning
  • Customer Service
  • Microsoft Outlook

Languages

Spanish

Timeline

Coordinator

TJ Maxx, TJX Companies
04.2021 - Current

Assistant Manager

Good Will Stores
08.2018 - 04.2021

Caregiver

Maria Perez
03.2010 - 07.2018

Medical Medical - Medical Assistant

Centinela Valley Adult School

High School Diploma -

Santa Monica High School

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Sandra Sanchez