Sandra Sanchez
Merced,CA
Summary
Assisted in inventory management and visual inspections to maintain accuracy and efficiency. Supported quality assurance processes through effective use of handheld barcode scanners. Contributed to shipping and receiving operations by managing inventory and fostering positive carrier relations.
Overview
29
29
years of professional experience
Work History
Cashier
Lowe’s
Lodi, CA
03.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and resolved issues promptly.
- Organized merchandise displays to enhance shopping experience and drive sales.
IHSS Care Provider
IHSS
Merced, CA
01.2024 - Current
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted clients with medication management, promoting adherence to prescribed health regimens.
- Developed individualized care plans based on client needs, enhancing overall well-being and satisfaction.
- Coordinated transportation for medical appointments, facilitating access to essential healthcare services.
Inbound Stower
Amazon
Tracy, CA
12.2021 - 02.2023
- Sorted over 10,0000 products onto shelves according to type, weight, and size.
- Separated damaged items from functional ones before placing on shelves.
- Utilized scanning equipment to quickly locate and identify items and stock locations.
- Inspected items for any damages and reported discrepancies to supervisor.
- Maintained clean and organized workspaces to uphold safety standards.
- Safely stacked items to maximize space within acceptable safety limits.
Merchandise Processor
Marshalls
Los Banos, CA
08.2019 - 10.2019
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
Retail Service Specialist
Oreilly Auto Pats
Los Banos, CA
04.2016 - 07.2019
- Attended to customer complaints and processed product return or replacement requests.
- Kept customer spaces clean, neat and organized for maximum appeal.
- Assisted customers in making informed purchase choices and selecting products.
- Fulfilled customers' special requests for merchandise and delivery times.
- Upsold and cross-sold customers on available products and services, consistently exceeding sales targets with proactive strategies.
- Coordinated efficient product deliveries to meet customers' demands.
Bilingual Instructional Aide
Los Banos Unified School District
Los Banos, CA
08.2002 - 12.2009
- Helped teacher prepare instructional material and displays.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Enforced rules and instructions to maintain discipline.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Collaborated with instructors to develop engaging lesson plans.
Customer Service Representative
Walmart
Los Banos, CA
02.1997 - 12.1999
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
San Luis High School
Los Banos, CASkills
- Height and Weight Measurement
- Accurate Order Fulfillment
- Daily Logs
- Loading Cargo
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Lowe’s
03.2024 - Current
IHSS Care Provider
IHSS
01.2024 - Current
Inbound Stower
Amazon
12.2021 - 02.2023
Merchandise Processor
Marshalls
08.2019 - 10.2019
Retail Service Specialist
Oreilly Auto Pats
04.2016 - 07.2019
Bilingual Instructional Aide
Los Banos Unified School District
08.2002 - 12.2009
Customer Service Representative
Walmart
02.1997 - 12.1999
High School Diploma -
San Luis High School