Detail-oriented professional with over 20 years of experience in warehousing and billing. Adept at managing inventory discrepancies, ensuring accurate invoicing, and collaborating across teams to enhance service delivery. Ready to leverage strong analytical skills to drive operational excellence.
Work History
2nd Shift Warehouse Administrator
1 Year 10 Months
BradyPlus | 10.2024 - Current
Verify incoming deliveries for completeness and accuracy, identifying and resolving discrepancies as needed.
Maintain a daily recap log documenting delivery discrepancies, RMA returns, re-ships, short picks , incorrect products shipped and other fulfillment issues.
Create RMAs for products invoiced in error, ensuring these are properly documented and corrected.
Review pick tickets for the following day deliveries, adjust quantities as needed,and print packing lists.
Reconcile inventory issues and adjust records for picked items.
Process and pay parking tickets online to ensure timely resolution and compliance.
Billing Coordinator
14 Years 6 Months
American Paper Towel Co. | 03.2010 - 09.2024
Invoiced daily deliveries by ensuring accurate pricing, gross margins and confirm back orders.
Processed credits for product returns and price adjustments, ensuring accurate account updates and customer satisfaction.
Manifested orders for daily deliveries, confirming all deliveries were completed. Investigated and resolved issues for any missed or refused deliveries.
Ran Daily Sales Report for the accounting department to maintain accurate financial records.
Collected and input fuel receipts and truck mileage for tax reporting purposes.
Collaborated with sales and operation teams to ensure smooth invoicing and delivery processes.
Assisted with administrative tasks such as data entry , filing and maintaining communications with customers regarding billing inquiries..
Customer Service - Service Dept.
2 Years 3 Months
H. Betti Industries | 08.2006 - 11.2008
Managed high call volumes to provide timely updates on in-house repairs and returns.
Managed repairs sent to vendors and processed incoming customer repair requests in person.
Responded to daily incoming shipments from UPS, FedEx and DHL, collaborating with technicians to address customer concerns about equipment repairs.
Invoiced completed repairs before returning to customers.
Coordinated with vendors to process requests for part replacements, ensuring the delivery of requested units.
Managed vendor invoicing for company branches across the U.S., confirming prices and obtaining vendor credits.
Education
High School Diploma
Kearny High School | Kearny, NJ 07032
Skills
Windows (MS Word.Excel)
IBM 36
AS400 Outlook TakeStock
P21. 10+years.
Strong attention to details for accuracy. Analytical skills. Adaptability to adjust to changes. Time management for prioritizing tasks. I am organized and a problem solver. Always willing to give assistance where needed.