Sandra Sexton
Seattle,United States
Summary
Licensed Real Estate Agent with 20+ years of experience in property management, investment and brokerage of residential properties. Experience working with homeless and low income individuals. Bilingual and fluent in Spanish and English, offering solid comprehension of cultural diversity. Demonstrated ability to develop and sustain successful relationships. Years of experience as a department lead, including interviewing and hiring. Effective problem solving and time management skills
Overview
29
29
years of professional experience
Work History
SPC Property Coordinator
Plymouth Housing
Seattle, WA
12.2022 - Current
- Complete initial and annual Housing Quality Standards (HQS) inspections on new units and existing program units throughout King County.
- Work directly with Service Providers, Property Managers and clients to support completion of HUD Quality Standard Inspections
- Provide education about rental assistance regulations and policies to prospective landlords.
- Provide support to existing landlords, including ongoing education about program regulations and policies as well as problem solving between landlords and agencies when problems arise.
- Confirm compliance with regulations regarding subsidy in SPC funded units by tracking HAP compliance and lease contracts.
- Coordinate the deposit retrieval process, requesting deposit disposition, reviewing unit damage claims and requesting damage and vacancy payments as appropriate.
- Ensure the Landlord/tenant law, fair housing regulations are upheld.
Associate Broker
Redfin
Seattle, WA
12.2017 - Current
- Fluent in Spanish
- Honest and ethical
- Experienced entrepreneur, Work as an independent contractor real estate agent with Redfin to conduct home tours, host open houses and attend inspections in support of the Redfin sales process
- Maintain active real estate license and MLS membership
- Coordinate property tours and communicated with buyers to assist with inspections and appraisals
- Counsel customers on current market current status for residential markets
- Collaborate with various internal departments including lead agents, tour coordinators and contract relations to support excellent customer experiences.
Principal
Sexton Real Properties, LLC
Seattle, WA
03.2001 - Current
- As the managing partner for Sexton Real Properties, LLC I have successfully managed a portfolio of investment properties for more than 20 years
- Review completed applications and assess household information against file history and regulations to select qualified applicants
- Update and maintain rental agreement files and documents
- Inspect properties regularly to identify deficiencies and schedule repairs
- Collect monthly rental fees, deposits and payments
- Handle resident complaints and expedite maintenance requests
- Solicit and analyze bids for repairs, renovation and general maintenance.
Lead Benefit Coordinator
Community Health Plan of Washington
Seattle, WA
12.1998 - 09.2000
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
- Created training materials for Community Health Centers throughout Washington. Trained in house staff and and various Community Health Center staff on programs & benefits.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Prioritized and organized tasks to efficiently accomplish service goals
Lead Customer Service/Managed Care Coordinator
Community Health Center La Clinica La Clinica
Pasco, WA
01.1995 - 12.1998
- De-escalated customer issues with proven conflict mediation and problem-solving abilities.
- Researched resolutions, contacted necessary departments and responded to customer by phone or in person.
- Coached staff on exemplary customer service to build customer loyalty and retention.
- Worked with other medical personnel to create safe and efficient field atmosphere to direct and perform patient care.
- Assisted patients with obtaining advanced treatment by referring to specialists and facilitating Prior Authorizations.
- Hired additional employees for the Customer Service/Managed Care department
Education
Real Estate -
Rockwell Institute
09.2016
Bachelor of Arts - Humanities, Business and, Spanish
Washington State University
01.1997
Skills
- WA licensed real estate agent
- Friendly, positive attitude
- Customer relationship development
- Resolving customer issues
- Strong communication abilities
- Legal and Regulatory Compliance
- Property Inspections
- Tenant Relations
- Contract Negotiation
- Compliance Monitoring
References
References available upon request.
Timeline
SPC Property Coordinator
Plymouth Housing
12.2022 - Current
Associate Broker
Redfin
12.2017 - Current
Principal
Sexton Real Properties, LLC
03.2001 - Current
Lead Benefit Coordinator
Community Health Plan of Washington
12.1998 - 09.2000
Lead Customer Service/Managed Care Coordinator
Community Health Center La Clinica La Clinica
01.1995 - 12.1998
Real Estate -
Rockwell Institute
Bachelor of Arts - Humanities, Business and, Spanish
Washington State University
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