Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
8
8
years of professional experience
Work History
Sales and Event Wedding Planner
Boho Belle Weddings
10.2017 - 07.2022
Successfully sold and executed approximately 75 weddings annually, generating consistent revenue growth for the company
Led the full sales cycle, from prospecting and client consultations to closing contracts, achieving and surpassing annual sales targets
Cultivated strong client relationships through personalized service and active listening, leading to high referral rates and repeat business
Designed customized wedding packages tailored to clients’ visions and budgets, upselling additional services to maximize revenue
Negotiated contracts with vendors and venues to secure favorable pricing and terms, contributing to client satisfaction and profitability
Utilized CRM systems to track leads, manage client communications, and analyze sales performance for strategic decision-making
Collaborated with marketing teams to implement promotional campaigns and expand market reach, driving increased inquiries and bookings
Maintained a deep understanding of wedding industry trends to anticipate client needs and provide innovative solutions
Registered Behavior Technician
Cornerstone Therapies
07.2022 - 05.2023
Provided Direct ABA services to clients (2 yrs-16yrs.) with Autism and related developmental disorders in the home, school, community, and social skills settings
Implemented ABA strategies to decrease maladaptive behaviors and teach appropriate replacement skills
Implemented ABA strategies to improve communication, adaptive, safety, and social skills
Provide parent training to families based on the individualized program developed by the supervisor
Collected reliable data based on the individualized program developed by the supervisor
Used positive reinforcement techniques to increase measures of independence and social interaction in ASD clients
Work with prompting and fading to encourage positive behaviors and integrate them into everyday life
Attended and participated in monthly clinic meetings
Senior Financial Analyst
Senior Financial Analyst, Personal Lending Group
01.2015 - 01.2019
Worked with a caseload of 40+ clients to create individualized & personalized financial plans for each client pertaining to their exact objectives and financial goals
Counseled families and individuals about debt accumulation and income protection
Maintained and achieved measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates
Actively sought new ways to develop skills and improve metrics by partnering with the leadership team
Education
Bachelor of Arts - Psychology
Chapman University
Orange, CA
05-2022
Skills
Customer service
Customer care
Complaint handling
Business development
Relationship building
Customer relationship building
Customer engagement
Networking
Sales process
Sales strategy development
Active listening
Languages
French
Limited Working
Polish
Native or Bilingual
Timeline
Registered Behavior Technician
Cornerstone Therapies
07.2022 - 05.2023
Sales and Event Wedding Planner
Boho Belle Weddings
10.2017 - 07.2022
Senior Financial Analyst
Senior Financial Analyst, Personal Lending Group
01.2015 - 01.2019
Bachelor of Arts - Psychology
Chapman University
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