Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Sandra Sherlock

Sandra Sherlock

Peck,Michigan

Summary

Dynamic Certified Court Mediator with a proven track record at Human Development Commission, adept at conflict resolution and fostering open dialogue. Skilled in developing tailored mediation strategies and maintaining confidentiality, achieving successful outcomes through effective negotiation and relationship building. Committed to promoting empathy and understanding in high-stakes environments.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Private Child Care/Mentor

Self
11.2009 - Current
  • Fostered a supportive environment encouraging open communication and trust within mentor-mentee relationships.
  • Enhanced mentee performance by providing personalized guidance and support.
  • Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
  • Provided Childcare to 19 children over the 16 years
  • Advocated for children in IEP meetings.
  • Promoted a growth mindset among mentees, encouraging them to view setbacks as opportunities for learning and growth.
  • Collaborated with teachers, counselors and administrators to foster access to resources and support.

Independent Nail Consultant

Color Street
07.2020 - 02.2025
  • Created a sales plan.
  • Managed client relationships through regular check-ins and updates.
  • Managed a diverse inventory.
  • Developed rapport with customers
  • Identified customer preferences.
  • Created opportunities to win product samples.
  • Developed sales based on current trends.
  • Followed up on customer satisfaction.

Certified Court Mediator

Human Development Commission
03.2001 - 08.2009
  • Facilitated mediation sessions, promoting open dialogue between conflicting parties.
  • Developed and implemented conflict resolution strategies tailored to each case.
  • Guided participants through the mediation process, ensuring clarity and understanding.
  • Documented agreements and outcomes, maintaining accurate records for future reference.
  • Collaborated with legal professionals to ensure compliance with court regulations.
  • Facilitated settlements in a timely manner by utilizing effective negotiation strategies and conflict resolution skills.
  • Drafted settlement agreements, securing favorable terms for both parties while adhering to legal guidelines.
  • Developed individualized mediation plans tailored to each case''s specific needs and circumstances for optimal results.
  • Maintained impartiality throughout the mediation process, ensuring fair resolutions for all parties involved.
  • Achieved successful mediation outcomes by effectively guiding disputing parties through the resolution process.
  • Managed sensitive information with discretion, maintaining confidentiality for all parties involved in the mediation process.
  • Specialized in permeance planning mediations although facilitated in other types as well.

Mental Health Technician/Assistant Group Home Manager

Clover Homes
09.2003 - 08.2007
  • Monitored patient behavior and provided immediate support to ensure safety and well-being.
  • Assisted in developing and implementing individualized care plans to meet patient needs.
  • Collaborated with healthcare professionals to coordinate treatment strategies and improve outcomes.
  • Maintained accurate patient records, documenting observations and progress consistently.
  • Trained new staff on protocols and best practices to enhance team efficiency and care quality.
  • Implemented crisis intervention techniques, de-escalating situations effectively to maintain a secure environment.
  • Participated in staff meetings, contributing insights for continuous improvement of mental health services..
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Monitored patients progress, documenting changes in behavior and updating treatment plans accordingly.
  • Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
  • Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
  • Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Ensured timely administration of medications as prescribed by psychiatrists, closely monitoring for side effects or adverse reactions.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Facilitated communication between patients and healthcare professionals to improve care coordination.
  • Guided patients in development of coping strategies, improving their ability to manage symptoms.
  • Advocated for patient needs within healthcare system, ensuring access to necessary resources.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Trained at Troy Beaumont Hospital in peritoneal dialysis as it was more comfortable for patient.
  • Monitored staff performance, created scheduling, staff evaluations, interviewed potential new staff, facilitated staff meeting including recognition of positive accomplishments.
  • Picked up pharmacy meds, shopped for the homes groceries encouraging patient involvement
  • Created and managed inventory of food, laundry and other household supplies.
  • Encouraged and participated in community outing and trips to visit family.

Sanilac Country Parent Aide

Sanilac County Michigan
09.2002 - 09.2003
  • Provided guidance and support to families to enhance parenting skills and home environments.
  • Coordinated resources and services for families, ensuring access to necessary community support.
  • Monitored child development and family dynamics, identifying areas for improvement and intervention.
  • Developed personalized action plans to address specific family needs and promote positive outcomes.
  • Collaborated with social workers and educators to align strategies for family success and well-being.
  • Advocated for family needs within the community, enhancing awareness of available resources and services.
  • Encouraged positive parenting practices, resulting in improved parent-child attachment and overall emotional well-being for both generations.
  • Empowered parents by teaching them practical strategies for managing challenging behaviors effectively while maintaining nurturing bonds with their children.
  • Collaborated with other professionals such as social workers, schools, and healthcare providers to create a comprehensive support network for families.
  • Provided resources and referrals to community services, enabling families to access necessary support systems.
  • Maintained detailed documentation of case notes, intervention plans, and reports for review by supervisory staff or external agencies as required.
  • Advocated for clients'' needs within various systems such as schools, courts, or social service agencies, ensuring they received fair treatment and adequate support throughout their journeys as parents.
  • Conducted regular follow-ups with clients to monitor progress, ensure accountability, and address any ongoing concerns.
  • Supported parents in developing routines and schedules, resulting in better time management and reduced stress within the household.
  • Promoted healthy family functioning by modeling appropriate interactions during supervised visits between parents and children.
  • Established rapport with diverse clientele using active listening skills and empathetic communication techniques that demonstrated genuine concern for their wellbeing.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Encouraged children's emotional and social development.
  • Responded to inquiries from parents and guardians.
  • Documented children's growth and development.

Education

High School Diploma -

Carsonville Port Sanilac High School
Carsonville, MI

Some College (No Degree) - Human Services

Baker College
Flint, MI

Skills

  • Building rapport
  • Empathy development
  • Problem-solving
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Active listening
  • Conflict resolution skills
  • Self motivation
  • Professional Ethics
  • Goal setting
  • Time management abilities
  • Task prioritization

Accomplishments

  • Collaborated with Big Brothers Big Sisters in the development of the Lunch Buddy Program.
  • Achieved opportunities for youth in the juvenile justice system through effectively creating appropriate community service projects.
  • Collaborated with MSUE in the implementation of Character Counts by teaching third grade classes in the area and presenting the children with a certificate at the end of the program.
  • Recipient of the Silver Lining Award.

Certification

  • Certified Court Mediator
  • Certified Mental Health Technician
  • Near completion of Bachelors degree in Human Services
  • Previously licensed Foster Parent
  • Interned at Sanilac County Drug and Alcohol abuse counseling.

Timeline

Independent Nail Consultant

Color Street
07.2020 - 02.2025

Private Child Care/Mentor

Self
11.2009 - Current

Mental Health Technician/Assistant Group Home Manager

Clover Homes
09.2003 - 08.2007

Sanilac Country Parent Aide

Sanilac County Michigan
09.2002 - 09.2003

Certified Court Mediator

Human Development Commission
03.2001 - 08.2009

High School Diploma -

Carsonville Port Sanilac High School

Some College (No Degree) - Human Services

Baker College

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