Sandra Silvain
Real Estate
Tucson,AZ
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Real Estate - Office Manager
Burdick Residential Appraisals
Tucson, United States
04.2002 - Current
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Monitored company inventory to keep stock levels and databases updated.
- Maintained efficient office operations by handling errands and administrative functions.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Edited documents to keep company materials free of grammar errors.
- Performed research to collect and record industry data.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Liaised between clients and vendors and maintained effective lines of communication.
Education
Salpointe Catholic High School
Tucson, AZSkills
Scheduling
Bookkeeping
Data Entry
Decision-Making
Organization and Time Management
Staff Management
Writing reports
Recordkeeping
Office administration
Administrative support
Office management
Scheduling and calendar management
Filing and data archiving
Customer and client relations
Timeline
Real Estate - Office Manager
Burdick Residential Appraisals
04.2002 - Current
Salpointe Catholic High School