Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Sandra Smallwood -Wiggins

Emporia,VA

Summary

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Overview

13
years of professional experience

Work History

All Pro Staffnet LLC
Madison, TN

Healthcare Assistant
08.2023 - 10.2023

Job overview

  • Provided assistance to nursing staff with patient care activities such as bathing, dressing and feeding patients.
  • Organised medical supplies and equipment for use in the clinic or hospital setting.
  • Assisted in scheduling and preparing patient appointments.

Lowes's Home Centers,LLC
Mooresville,, NC

Assembly Line Production Worker
06.2022 - 07.2023

Job overview

  • Performed quality checks on products to ensure they met company standards.
  • Organized production line equipment and materials for assembly tasks.
  • Assembled components according to established procedures and safety protocols.
  • Loaded and unloaded parts into machines for processing.

Bay Aging F-EA as Fiscal Agent
Urbanna, VA

Health Care Aide
07.2021 - 09.2021

Job overview

  • Provided assistance to patients with activities of daily living such as bathing, dressing, grooming and eating.
  • Assisted in the implementation of care plans for individual patients under the direction of a registered nurse or physician.

Cox Communications
Hampton, VA

Front Counter Customer Service Representative
04.2000 - 01.2011

Job overview

  • Greeted customers and answered inquiries in a friendly and professional manner.
  • Assisted customers with selecting products based on their individual needs.
  • Processed cash, credit card, and check transactions accurately and efficiently.
  • Provided excellent customer service by promptly responding to customer requests and complaints.
  • Maintained accurate records of all sales transactions using the point-of-sale system.
  • Performed opening and closing duties such as restocking shelves, counting money, cleaning work area.
  • Adhered to company policies and procedures when handling customer issues or concerns.
  • Responded quickly to emails, telephone calls, and other inquiries from customers or staff members.
  • Verified that all payments were tendered correctly before completing the transaction.
  • Educated customers on product features, benefits, warranties, returns policy.
  • Operated cash register in accordance with established procedures for processing purchases.
  • Attended training sessions regularly to stay up-to-date on new products or services offered.

Education

Saint Leo University
Saint Leo, FL

Some College (No Degree) from Business Administration And Management

Skills

  • Database Entry
  • Billing and Invoicing
  • File Organization
  • Scheduling Appointments
  • File Management
  • Scanning and Copying
  • Document Preparation
  • Verbal Communication
  • Proofreading
  • Payroll
  • Office Supply Management
  • Customer Engagement
  • Document Scanning
  • Telephone Reception
  • Accounting Support

Timeline

Healthcare Assistant

All Pro Staffnet LLC
08.2023 - 10.2023

Assembly Line Production Worker

Lowes's Home Centers,LLC
06.2022 - 07.2023

Health Care Aide

Bay Aging F-EA as Fiscal Agent
07.2021 - 09.2021

Front Counter Customer Service Representative

Cox Communications
04.2000 - 01.2011

Saint Leo University

Some College (No Degree) from Business Administration And Management
Sandra Smallwood -Wiggins