Sandra Smith

• Prepared and filed tax forms to meet needs of customers.
• Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
• Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
• Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
• Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
• Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.

• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
• Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
• Trained and supervised new employees to apply best practices in customer service and store operations.

• Mentored and guided employees to foster proper completion of assigned duties.
• Built strong relationships with customers through positive attitude and attentive response.
• Increased employee retention by designing and implementing comprehensive training programs.
• Maintained team flexibility and embraced change to adapt within dynamic markets.
• Mentored junior team members, fostering a culture of continuous learning and skill development.
• Prepared annual data to determine metrics for operational performance.
• Developed detailed plans based on broad guidance and direction.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Facilitated effective communication among team members, promoting transparency and accountability throughout the organization.

• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Cross-trained existing employees to maximize team agility and performance.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

all duties of assistant manager

• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Managed inventory control, cash control, and store opening and closing procedures.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Rotated merchandise and displays to feature new products and promotions.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Promoted stretching, mobility work, and proper form to help athletes safely build strength.
• Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
• Collaborated with coaches, students, and administrators to run high-quality program.
• Developed lesson plans and routines for individual students to meet personal goals and abilities.
• Updated parents on their child''s progress through regular communication channels such as email updates or parent-teacher conferences.
• Collaborated with fellow coaches to develop comprehensive training plans for individual athletes and teams.