Sandra Soto
Team Leader
Forrest,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
House Cleaner
Miss Zippys Cleaning Service
Forrest, United States
05.2022 - Current
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Emptied trashcans and transported waste to collection areas.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Kitchen Manager
Caseys Genral Store
Forrest, IL
07.2021 - 05.2022
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maximized quality assurance by completing frequent line checks.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling and surface cleaning.
Egg Gatherer
Select Genetics
Strawn, IL
11.2020 - 06.2021
- Collect eggs from turkey houses, while removing hens from the nests.
- Walk through the breeder house to collect eggs outside the nesting boxes, and ensure that all birds are moved.
- Transfer flats of eggs from the barn to the egg wash room and record the number of eggs collected.
- Assist in washing eggs and maintain sanitary conditions in the egg wash room.
- Maintain sanitary conditions inside the breeder house by maintaining the proper level of shavings in nest boxes and removing all injured and deceased turkeys from the house.
Assistant Manager
Dollar General
Chatsworth, IL
07.2015 - 07.2020
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored security to protect employees, customers and property.
Education
No Degree - Medical Assisting
Robert Morris University - Illinois
Chicago, IL 05.2001 -
High School Diploma -
William H. Wells High School
Chicago, IL 08.1998 - 06.2002
Skills
Window cleaning
Safe chemical handling
Household management
Cleaning techniques
Residential cleaning
Quality control guidelines
Hazardous chemical training
Timeline
House Cleaner
Miss Zippys Cleaning Service
05.2022 - Current
Kitchen Manager
Caseys Genral Store
07.2021 - 05.2022
Egg Gatherer
Select Genetics
11.2020 - 06.2021
Assistant Manager
Dollar General
07.2015 - 07.2020
No Degree - Medical Assisting
Robert Morris University - Illinois
05.2001 -
High School Diploma -
William H. Wells High School
08.1998 - 06.2002