Tennis
Sandra Stokley
www.linkedin.com/in/sandra-stokley-a1a45880,VA
Summary
Experienced with strategic account management to enhance client relationships and drive revenue growth. Utilizes innovative sales techniques to close high-impact deals and meet organizational goals. Track record of effective communication and negotiation, ensuring long-term client satisfaction.
Overview
19
19
years of professional experience
Work History
Account Executive
Ally Financial
04.2024 - Current
- Managed 140 clients. Increased monthly engagements April 2024 from 6% to 20% April 2025.
- Responsible for developing and increasing vehicle remarketing fee revenue within a defined territory to attain territory targets.
- Grow the active auto dealership base through, training, dealership visits and zoom. Coaching them on how to solve used vehicle needs utilizing our online vehicle remarketing platform, SmartAuction.
- In-person customer contacts on a daily basis throughout the assigned territory, designed to grow the engaged dealer base and increase utilization. SaaS
- Attend meetings build business relationships and managing special projects.
- Find just what you’re looking for with search filters for vehicle type, year, make, model, and more.
- Our arbitration policy helps protect you from misleading vehicle descriptions and undisclosed vehicle damage.
- Compare online transportation quotes from select national companies.
- Ally SmartAuction is an industry-leading wholesale internet auction preferred by thousands of franchised and independent dealers.
Remote Business Development Manager
Cox Automotive
Washington DC Metro Area
11.2022 - 03.2024
- Managed approximately 50-60 outbound calls, emails and text per day to customers
- Responsible for cultivating new sales opportunities to proactively contact qualified prospects.
- Leverage interpersonal skill, build relationships with potential customers, from initial contact to providing a virtual or onsite demonstration focused on the value of Cox Automotive, Autotrader and KBB products.
- Demonstrated ability to build client loyalty and satisfaction by fostering connections, offering solutions, and providing superior customer service.
- Cold calling on prospects within an assigned territory to identify sales opportunities.
- Meet or exceed sales goals by being an industry expert and highly skilled closer 100%
- Contact incoming lead prospects immediately upon receipt.
- Ability to engage hard-to-reach customers utilizing various proven marketing strategies.
- Independently and collaboratively strategize for solving deal-level challenges.
- Utilize the Challenger-based approach to manage and successfully demonstrate new prospects and retain an existing book of business.
- Maintain accurate Salesforce system data including customer account documentation and pipeline management.
- Ensure that monthly, weekly, and yearly goals are met or exceeded by achieving required sales quotas by managing a pipeline.
- Focus on new business development, maintaining customer relationships, and troubleshooting specific customer problems to offer valuable solutions. SaaS.
Account Executive/Business Analyst/Trainer
Edmunds
Washington DC Metro Area
01.2020 - 05.2022
- Managed 70-80 automotive dealerships.
- Met or exceeded monthly quota and reduced churn.
- Reviewed Google analytics reporting and provided feedback and alternate strategies.
- Incorporated processes resulting in cost and time saving efficiencies. SaaS and OTT.
- Developed and fostered dealer relationships through prospecting, dealer visits and cold calls.
- Consulted with dealers onsite to review online presence and best practices using the company programs.
- Coordinated the customer retention process with an emphasis on decreasing turnover and improving client lifetime value.
- Initiated a social campaign which included selling digital advertising on various platforms to maintain immediately available inventory listings.
- Audited online marketing strategies.
- Ensured quality of all work products for briefings to Senior Leadership.
- Analyzed field sales identifying opportunities for improvement.
- Managed and monitored accounts receivables.
- Liaised monthly with dealer principles and general managers.
Client Success Manager
TrueCar
Washington DC Metro Area
08.2016 - 05.2020
- Consistently exceeded company goals and objectives: Averaged 150% of goal, quarterly from 2017 - 2020.
- Manage relationships with 65+ franchise dealerships
- Ensured prospects and customers had a detailed understanding of products through a consultative selling approach.
- SaaS, Identify and communicate specific recommendation to dealers to help them succeed on TrueCar platform
- Consistently exceed all assigned goals, including
dealer retention, growth, training, dealer
satisfaction, and other metrics. - Developed and grew long-term, trusting business relationships with dealer principles/ general managers, general sales managers and decision makers.
- Developed relationships with dealer groups and leveraged relationships to maximize revenue opportunities.
- Presented and trained dealerships on products to ensure customer success.
- Compiled and briefed relevant reports/documentation related to the dealer’s business and performance with TrueCar as it relates to their development to demonstrate ROI.
Advertising Manager
Cox Automotive- Autotrader and KBB
Washington DC Metro Area
01.2006 - 08.2016
- Sold over $40,000 in new revenue 2012 and became MidAtlantic Salesperson of the Year 2012.
- Built amazing business relationships with Dealership’s CEO’s, Presidents, General Managers, General Sales Managers and Staff.
- Provided awesome automotive solutions to help 50+ automotive owners reach their monthly business goals and annual sales objectives.
- Completed training, webinars consultations, presentations and ROI value with automotive presidents, general managers, sales managers, business development directors and dealer clients on how to use internet advertising solutions in a productive manner.
- Sold digital advertising solutions showing annual growth on dealerships ROI. SaaS.
Education
Some College (No Degree) - Business Administration
Norfolk State University
Norfolk, VASkills
- Responsible for creating and implementing strategies to grow business
- Time Management & Prioritization
- Negotiation and Closing Techniques
- Competitive Analysis/Market Research
- Account management
- Customer relationship management (CRM)
- Sales quota achievement
- Goals and performance
- Strong presentation skills
- Time management
- Attention to detail
- Opening and closing procedures
- Processing payments
- Relationship building
- Reliability
- Customer satisfaction
- Team leadership
- Adaptability and flexibility
Timeline
Account Executive
Ally Financial
04.2024 - Current
Remote Business Development Manager
Cox Automotive
11.2022 - 03.2024
Account Executive/Business Analyst/Trainer
Edmunds
01.2020 - 05.2022
Client Success Manager
TrueCar
08.2016 - 05.2020
Advertising Manager
Cox Automotive- Autotrader and KBB
01.2006 - 08.2016
Some College (No Degree) - Business Administration
Norfolk State University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Cox Automotive Autotrader and KBB- Sales person of the year MidAtlantic region 2012.
Affiliations
- HOA President 2008-2010
- Volunteer Ronald McDonald House 2006-2016
Interests
Pickle Ball
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