Summary
Overview
Work History
Education
Skills
Timeline
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Sandra Storick

Roswell,GA

Summary

Dynamic leader with extensive experience in retail operations and merchandise planning, notably at Tommy Hilfiger. Excelled in enhancing sales productivity and customer service by implementing innovative strategies and fostering team growth. Skilled in fashion trends awareness and display building, achieving significant sales increases and customer satisfaction. Demonstrates strong training abilities and a knack for creating engaging retail environments.

Overview

12
12
years of professional experience

Work History

National Merchandise Coordinator

Tommy Hilfiger
11.1998 - 04.2000
  • Educated Tommy Hilfiger's Women's Division merchandising team members and Bloomingdale's staff on new merchandise and product placement at stores nationally.
  • Trained new team members on company policies, procedures, and merchandising best practices.
  • Collaborated with Bloomingdale's store management to optimize and enhance floor staffing, product placement, and customer experience.


Store Manager

Bebe
02.1995 - 09.1998
  • Motivated staff to achieve store goals for enhanced sales productivity.
  • Analyzed sales data for strategic planning and resource allocation.
  • Analyzed sales trends to adjust inventory orders for improved turnover.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Established a welcoming atmosphere to encourage repeat business.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Responsible for hiring, training, and mentoring new staff members.
  • Interacted well with customers to build connections and nurture relationships.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Area Sales Manager

Jacobson's Department Store
06.1989 - 02.1995
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Established clear communication channels with store management, ensuring seamless collaboration between departments in support of overall business objectives.
  • Oversaw daily operations of the department to ensure efficient use of resources, timely completion of tasks, and adherence to company policies.
  • Enhanced department sales performance by implementing effective sales strategies and building a strong team of sales associates.
  • Coordinated special events within the department to boost visibility in the community and attract new clientele through engaging experiences.
  • Streamlined inventory management processes, reducing stock discrepancies and ensuring product availability for customers.
  • Mentored junior sales staff, providing guidance on best practices and techniques for achieving individual and departmental objectives.
  • Led by example in consistently meeting personal sales targets while motivating team members to achieve their own individual goals as well.
  • Built relationships with customers and community to establish long-term business growth.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Sales Associate

Laura Ashley (Lennox Mall)
09.1988 - 05.1989
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.

Education

Bachelor of Arts - Merchandising

The American College For Applied Arts
Atlanta, GA
05-1988

Skills

  • Retail operations
  • Merchandise planning
  • Fashion trends awareness
  • Display building

Timeline

National Merchandise Coordinator

Tommy Hilfiger
11.1998 - 04.2000

Store Manager

Bebe
02.1995 - 09.1998

Area Sales Manager

Jacobson's Department Store
06.1989 - 02.1995

Sales Associate

Laura Ashley (Lennox Mall)
09.1988 - 05.1989

Bachelor of Arts - Merchandising

The American College For Applied Arts

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Sandra Storick