Summary
Overview
Work History
Education
Skills
References
Additional Information
Work Availability
Timeline
Sandra Strudthoff

Sandra Strudthoff

Gretna,NE
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Summary

Experienced Office Manager, Administration, and Sales professional with 30 years of experience in overseeing a wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency, and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines. A well-rounded employee possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

32
32
years of professional experience

Work History

Office Assistant/Sales Associate

Helzberg Diamonds
Gretna, NE
09.2022 - Current
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Greeted customers and helped with product questions, selections, and purchases.

Office Manager

American Hearing
Papillion, NE
07.2019 - 09.2022
  • Billing, paperwork, and insurance claims for all new patients.
  • Clean and check all types of hearing aids and repair them when needed or send them to the manufacturer for repair/replacement.
  • Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Manage all our patient files and purchases and repairs
  • Warranty reports, Sales reports, and inventory reports
  • Scheduled evaluations and procedures for patients.
  • Provided ongoing communication with patients, families, and other providers regarding hearing plans and progress.

CA

Dr. Schollmeyer Chiropractic
Fremont, NE
10.2017 - 07.2019
  • Focus on getting new patients into the office and all the paperwork and files are up to date and accurate and collecting payments for the patients.

Office Manager

Connect Hearing
Fremont, NE
04.2017 - 08.2017
  • Billing, paperwork, and insurance claims for all new patients.
  • Clean and check all types of hearing aids and repair them when needed or send them to the manufacturer for repair/replacement.
  • Performed administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Manage all our patient files and purchases and repairs
  • Warranty reports, Sales reports, and inventory reports
  • Scheduled evaluations and procedures for patients.
  • Provided ongoing communication with patients, families, and other providers regarding hearing plans and progress.

Jewelry Sales Associate

Diamonds Limited
El Cajon, CA
01.2012 - 01.2017
  • Assessed and evaluated gemstones for quality, clarity, color, cut, carat weight, and other factors.
  • Communicated with customers regarding pricing information and product availability.
  • Developed relationships with vendors in order to acquire high-quality gemstones at competitive prices.
  • Provided expert advice on selecting gemstones for specific purposes such as engagement rings or special occasions.
  • Maintained records of all transactions involving the sale or purchase of gems.
  • Performed regular maintenance on tools used during the appraisal process.
  • Attended trade shows in order to stay informed about current trends in the industry.
  • Educated customers on proper care instructions for their jewelry pieces.
  • Prepared detailed reports outlining the results of appraisals performed.

Store Asst. Manager/Manager

Pacific Treasures
Yigo, Gu
01.2011 - 08.2012
  • Purchased products, ordering supplies, staging products, Accounting, opening, and closing store, and much more.

Marketing Representative

SunMark Group
Fleming Island, FL
12.2007 - 08.2010
  • Helped Veterans with doing workshops
  • Had my Tennessee and Mississippi Insurance licenses and work with helping veterans
  • Did research on the internet with many insurance companies
  • Helped Veterans with Aid and Attendance paperwork.

School Secretary

St. Paul's Lutheran School
San Diego, CA
11.2000 - 10.2004
  • Front office work and filling in for teachers in need of help or assistance
  • Made sure teachers had all supplies and books that were needed, processed all copies, answered multi-line phone system, and took messages, typed any notes or letters to parents for teachers and Principal, as well as handling any communication with parents
  • Processed all tuition that came in and kept student records in order.

Office Assistant

San Diego Pediatrics
San Diego, CA
05.1998 - 11.1999
  • Filed insurance claims for four dentists
  • Made sure the insurance companies as well as patient bills were paid and kept current
  • Made appointments for patients and went over charts with parents if they had any questions or concerns regarding insurance or procedures.

Secretary

Marshall's
Andover, MA
05.1991 - 06.1994
  • Started out working in Sales in the department store.
  • After I graduated from Katherine Gibbs I was promoted to the corporate office as an assistant to a buyer, where I worked with purchase orders and returning products to manufacturers.
  • Prepared documents such as memos, letters, reports, spreadsheets, and presentations using Microsoft Office applications.
  • After about 6 months I was then promoted to the Advertising department as a secretary.
  • I worked with advertisers in getting ads ready and calling newspapers and magazines to set up ads.
  • I also helped set up and open new stores with their signs.
  • Provided administrative support to the office manager and other staff members.

Education

JAP -

GIA
01.2015

Certificate for Secretarial -

Katherine Gibbs
01.1993

Diploma -

Fullerton High School
01.1990

Skills

  • Programs, Syclepro program, etc), copy machine, adding machine, phones, multitasking, processing
  • Office Management
  • Administrative Support
  • Bookkeeping
  • Staff Management
  • Inventory Control
  • Customer Service
  • Data Entry
  • Billing
  • Organizational Skills
  • Mail Handling
  • Account Reconciliation
  • Training and Development
  • Financial Reporting
  • Business Administration
  • Office Administration
  • Staff Training
  • Accounts Payable
  • Clerical Support
  • Computer Skills
  • Office management
  • MS Office expert
  • Office organization

References

REFERENCES: Lena Tancil Diamonds Limited 2812 Fletcher Pkwy El Cajon, CA 92020 858-652-2632 Shelley Cook St. Paul’s Lutheran School Fair Lane Lakeside, CA 92040 858-4056474

Additional Information

  • Further references available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Office Assistant/Sales Associate - Helzberg Diamonds
09.2022 - Current
Office Manager - American Hearing
07.2019 - 09.2022
CA - Dr. Schollmeyer Chiropractic
10.2017 - 07.2019
Office Manager - Connect Hearing
04.2017 - 08.2017
Jewelry Sales Associate - Diamonds Limited
01.2012 - 01.2017
Store Asst. Manager/Manager - Pacific Treasures
01.2011 - 08.2012
Marketing Representative - SunMark Group
12.2007 - 08.2010
School Secretary - St. Paul's Lutheran School
11.2000 - 10.2004
Office Assistant - San Diego Pediatrics
05.1998 - 11.1999
Secretary - Marshall's
05.1991 - 06.1994
GIA - JAP,
Katherine Gibbs - Certificate for Secretarial,
Fullerton High School - Diploma,

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Sandra Strudthoff