SANDRA TALAVERA
El Paso,TX
Summary
To secure a responsible career opportunity where I can fully utilize my education, skills, and experience while contributing to the success of the company. Committed to professional growth, teamwork, and delivering quality results that support organizational goals and values.
Overview
5
5
years of professional experience
Work History
Home Care Provider
Girling Home Health Services
El Paso, TX
09.2020 - Current
- Provide in-home care and support to clients, assisting with daily living activities such as bathing, dressing, grooming,
- Monitor clients' health conditions, noting any changes and reporting to supervisors or medical staff.
- Assist with meal preparation, feeding, and ensuring proper nutrition.
- Perform light housekeeping duties, including laundry, cleaning, and organizing the living space.
- Help clients with transportation to appointments, errands, or social activities.
Customer Service Representative
El Paso Driving Academy
El Paso, TX
11.2024 - 03.2025
- Provide customer support via phone, email, or chat, addressing inquiries, concerns, and technical issues.
- Guide customers through product or service features, troubleshooting steps, and account management processes.
- Escalate complex issues to supervisors or specialized teams when necessary.
- Follow company policies, procedures, and quality standards to ensure consistent service delivery.
- Maintain confidentiality and handle sensitive customer information in accordance with privacy regulations.
Data entry
Triumph Pay
El Paso, TX
11.2020 - 08.2023
- Accurately input, update, and maintain data in company databases and systems.
- Verify the accuracy of information before entry and correct errors as needed.
- Review and process documents, forms, and records in a timely manner.
- Maintain confidentiality and handle sensitive information according to company policies.
- Generate reports and summaries from data as requested by management.
- Communicate effectively with team members and supervisors regarding data discrepancies or issues.
Education
High School Equivalency Diploma - General High School Curriculum
El Paso Community College
El Paso, TXVocational School Certificate - Clerk Typist Receptionist
International Business College
TXSkills
- Verbal and non-verbal communication skills
- English/Spanish
- Data Entry & Accuracy
- Office administration
- Computer proficiency
- Multi-tasking
- Time management
Timeline
Customer Service Representative
El Paso Driving Academy
11.2024 - 03.2025
Data entry
Triumph Pay
11.2020 - 08.2023
Home Care Provider
Girling Home Health Services
09.2020 - Current
Vocational School Certificate - Clerk Typist Receptionist
International Business College
High School Equivalency Diploma - General High School Curriculum
El Paso Community College