Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sandra Tannehill

Wales,MI

Summary

Efficient Office Assistant/Secretary with over 20 years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Overview

15
15
years of professional experience

Work History

Office Assistant

Macomb Internal Medicine
Clinton Township, MI
10.1997 - 07.2012

Answered telephones, directed calls, and took messages.

Welcomed patients and visitors to office.

Organized files, faxed reports and scanned documents to improve organizational workflow.

Checked office supply levels, anticipated needs and placed orders for appropriate stock levels.

Patient and insurance data entry.

Managing day to day patient cash, checks, credit card payments and applying payments to accounts.

Oversee insurance payments and distribute funds to appropriate patient accounts.

Balancing funds daily from insurance and patient payment.

Recording and submitting collections and balances.

Follow-up insurance claims and finding solutions with resubmitting claims.

Organize and schedule appointments and testing procedures with instructions and patient guidance.

Education

Some College (No Degree) - Medical Assistant/Office Assistant

Carnegie Institute
Troy, MI

Skills

  • Call Handling
  • Customer Service
  • Scheduling
  • Clerical Support
  • Data Entry
  • Bookkeeping
  • Administrative Support
  • Verbal Communication
  • Multi-Line Phone Proficiency
  • Prioritizing Work
  • Time Management
  • Positive Attitude

Affiliations

  • Wales Township Planning Commissioner
  • Election Inspector

Timeline

Office Assistant

Macomb Internal Medicine
10.1997 - 07.2012

Some College (No Degree) - Medical Assistant/Office Assistant

Carnegie Institute
Sandra Tannehill