Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service. More than 23 years of experience in the field of nursing and serving people. I possess sound knowledge of medical terminology as well as use of equipment and advance technologies. Proficient in Caretinum, Netsmart, and Kinnser Energetic.