Summary
Work History
Education
Skills
Strengths Finder
Additional Information
Timeline
Generic

SANDRA TELLIER

San Diego,CA

Summary

Quality oriented professional with clinical background enhanced by a business degree. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.


Work History

Clinical Operations Analyst

Fresenius Medical Care/Interwell Health
  • Remote position supporting clinical staff via provision of process improvement/project implementation and data analysis for existing and new CKD and ESKD programs.
  • Moved with division from FMC to merge with other companies forming Interwell Health.
  • Responsible for small to moderate size projects, as well as participation in large scale company-wide initiatives including NCQA audit preparation.
  • Perform quality assurance auditing of telephonic clinical staff.
  • Responsible for verification/monitoring of RN licensure status by state.
  • Facilitation of cross division collaboration efforts.
  • Participation in Salesforce web platform development/reporting/testing.

Sr. Quality Information Specialist

Q-Centrix
  • Physician Peer and Mortality review for multiple hospitals
  • Specialized in complex case review including Surgical, Critical Care, OB/GYN, Pediatric and Psychiatry.
  • Trained for CMS GWTG -stroke initiative.


Sr. Quality Analyst – Peer Review

Kaiser Permanente
  • Case preparation for physician peer review committee; focus on Surgical Services, Nephrology, Pathology and Behavioral Health.
  • OPPE data collection, analysis, reporting and Process Improvement plan development directly with physicians.
  • Provided physician education regarding peer review process.
  • Preparation and presentation of internal and external audit materials.
  • Pioneered initiation of new systems oversite committee to address systems failures.

Clinical Reviewer

UCSD Process Improvement & Patient Safety
  • CMS Core Measure data collection from medical records-retrospective and concurrent. Included: ED, SSI, sepsis, IMM, PN, HF.
  • STEMI/AMI data abstraction and reporting.
  • Code Blue/RRT and mortality monitoring.
  • Participation with all cause readmission and RCA evaluation.
  • Auditing of surgical assignment data.
  • IReport software manager.

Chart Completion Coordinator

Lifesharing, (UCSD)
  • Quality review of all donor medical records assuring compliance with FDA, AATB, and TJC regulations.
  • Liaison with the medical examiner's office for transcription of Certificates of Death.
  • Coordination of laboratory/blood samples to assure recipient safety.


PPS Coordinator

Albany Medical Center-Inpatient Rehabilitation
  • Process Improvement initiation in order to improve compliance with Medicare regulations.
  • Multi-Disciplinary staff education.
  • Clinical documentation improvement projects.
  • Liaison/ coordination of efforts between physicians, nursing, therapist, coding and quality personnel.

Physical Therapist Assistant

Multiple

The later part of my clinical career as a Physical Therapist Assistant was spent in the regional level 1 trauma hospital.

I rotated through orthopedic, rehabilitation, neurological, ICU, and medical/surgical assignments. I was able to participate in a drug trial research program.

Prior to that I held a position as a custom seating specialist with a DME provider.

I have also provided therapeutic intervention for individuals with Cerebral Palsy in both pre-school and adult vocational settings and have some outpatient and geriatric experience.

Education

Bachelor of Science Business Administration - Healthcare Management

Colorado Technical University

Associates of Applied Science - Physical Therapist Assistant

Maria College

Andrews and Holbrook

Skillsoft (Academy)

Scrum Master

Scrum Alliance

Skills

  • Data Research and Validation
  • Audit Support
  • MS Office 365
  • Attention to Detail
  • Remote Office since 2019
  • Risk Mitigation
  • Evidence-Based Decision Making
  • Process Improvement
  • Data Analysis
  • Project Planning
  • Workflow Analysis

Strengths Finder

  • Learner
  • Relator
  • Individualization
  • Achiever
  • Command

Additional Information

  • Volunteer experiences with San Diego Food Bank, Kaiser Permanente Stroke Awareness, National Kidney Foundation, & LifeSharing organ/tissue donor outreach. Schwartz Rounds Committee member

Timeline

Clinical Operations Analyst

Fresenius Medical Care/Interwell Health

Sr. Quality Information Specialist

Q-Centrix

Sr. Quality Analyst – Peer Review

Kaiser Permanente

Clinical Reviewer

UCSD Process Improvement & Patient Safety

Chart Completion Coordinator

Lifesharing, (UCSD)

PPS Coordinator

Albany Medical Center-Inpatient Rehabilitation

Physical Therapist Assistant

Multiple

Bachelor of Science Business Administration - Healthcare Management

Colorado Technical University

Associates of Applied Science - Physical Therapist Assistant

Maria College

Andrews and Holbrook

Skillsoft (Academy)

Scrum Master

Scrum Alliance
SANDRA TELLIER