SANDRA TENDESAI DZIWANDI
Harare,HA
Summary
Dispensary Assistant with extensive retail experience and procurement exposure. Recognized for fast, accurate script processing, effective OTC counselling, and meticulous cash reconciliation. Committed to collaborative support and maintaining audit-ready records in compliance with Good Pharmacy Practice standards.
Overview
12
12
years of professional experience
Work History
Locum Dispensary Assistant
meds@68, Vivat . Seasons Kuwadzana
Harare
01.2026 - Current
- Assisted customers with product selection and provided detailed product information.
- Educated customers on responsible product usage and safety practices, enhancing overall customer awareness.
- Greeted customers upon entering the dispensary and provided friendly customer service throughout their visit.
- Collaborated with team to foster a welcoming environment, contributing to positive customer experiences.
- Responded to customer inquiries and provided accurate information regarding products, availability, and pricing.
- Processed transactions efficiently using point-of-sale systems.
- Operated cash registers accurately and efficiently while providing excellent customer service.
- Maintained inventory records and organized stock for easy access.
- Maintained cleanliness and organization of dispensary, ensuring product accessibility and a pleasant shopping atmosphere.
- Tracked expiration dates for merchandise in order to ensure freshness of inventory.
Procurement and Administration Officer
Rolf Valley Pharmacies
Harare
01.2024 - 12.2025
- Raised and tracked purchase orders; compared quotations and assisted with vendor selection to ensure cost-effective sourcing.
- Monitored stock levels on fast-moving SKUs and coordinated replenishment to maintain optimal inventory levels.
- Supported month-end stock-takes and investigated variances to ensure accuracy of GRV and documentation.
- Compiled sales data weekly to create comprehensive reports
- Resolving client complaints and coordinating company events.
- Provide counter support during peak hours (till operations, OTC triage, customer queries).
Dispensary Assistant
Cimas Borrowdale Pharmacy
Harare
07.2022 - 12.2023
- Managed OTC queue and addressed customer queries effectively, escalating clinical questions per SOPs to enhance service quality.
- Processed prescriptions, ensuring accuracy and compliance under pharmacist supervision.
- Supported stock control through cycle counts, monitoring expiries, and coordinating supplier returns to maintain inventory integrity.
- Maintained controlled-drug registers and daily logs; kept records audit-ready.
Dispensary Assistant
VIVAT Health Pharmacy
Harare
01.2021 - 06.2022
- Assisted with dispensing and mixtures, ensuring compliance with GPP requirements through accurate labeling and recording.
- Ensured accurate data capture in New Health 263, supporting efficient operations.
- Performed till operations, daily cash-ups, and reconciliations with consistent accuracy.
- Conducted month-end stock-takes, contributing to on-shelf availability and inventory accuracy.
Dispensary Assistant
Cardinal Healthcare Pharmacy
Harare
01.2016 - 12.2018
- Front-of-house customer service and OTC counselling; prepared basic extemporaneous mixtures.
- Supported stock control and back-office records.
- Assisted customers with product selection and recommendations.
- Maintained inventory levels and organized stock for efficient access.
- Processed transactions accurately using point-of-sale systems.
Dispensary Assistant
Medix Pharmacy
Harare
01.2014 - 12.2015
- Processed RX orders, labeled products, and educated patients at the counter.
- Conducted vendor follow-ups and performed routine stock checks to ensure availability.
Education
Certified Dispensary/Pharmacy Assistant -
University Of Zimbabwe
12-2012
GPP training -
University of Zimbabwe
12-2012
Skills
- Dispensing support
- Patient counselling
- Inventory management
- FEFO & expiry control
- Cycle counts
- Stock-out prevention
- Cold-chain handling
- Inventory forecasting
- Supplier liaison
- Microsoft Excel
- Microsoft Word
- Cash reconciliation
- Customer service
- New Health 263
Languages
- English
- Shona
References
- Dr C. Kuchena, +263774179285
- Mr T. Mugenge, +263775306984
- Mr T. Masiye, +263785194550
Availability
Immediately
Tools And Systems
- Propharm
- Dispenseware
- New Health 263
- Microsoft Excel
- Microsoft Word
- WhatsApp for Business
Professional Title
Dispensary Assistant | OTC & Stock Control
Timeline
Locum Dispensary Assistant
meds@68, Vivat . Seasons Kuwadzana
01.2026 - Current
Procurement and Administration Officer
Rolf Valley Pharmacies
01.2024 - 12.2025
Dispensary Assistant
Cimas Borrowdale Pharmacy
07.2022 - 12.2023
Dispensary Assistant
VIVAT Health Pharmacy
01.2021 - 06.2022
Dispensary Assistant
Cardinal Healthcare Pharmacy
01.2016 - 12.2018
Dispensary Assistant
Medix Pharmacy
01.2014 - 12.2015
Certified Dispensary/Pharmacy Assistant -
University Of Zimbabwe
GPP training -
University of Zimbabwe