Sandra Terry

• Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
• Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
• Maintained clean and organized pharmacy shelving and work areas.

• Bill and reverse claims for reimbursement

• Credentialing

• Human Resources

• Audited Prescriptions for different insurance companies

• Prior Authorizations- Send in paperwork for patients medications and verified other medications for trial and fail

• Compliance Officer

• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Worked with insurance companies to process claims, resolve problems and obtain payments.
• Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
• Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
• Efficiently processed cash register transactions for new and refilled prescription orders.
• Adhered to regulatory guidelines for workplace safety and customer confidentiality.
• Established and updated patient profiles, medications and insurance details.
• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
• Verified patients' identities at pickup to prevent sale of wrong medications.
• Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
• Supervised inventory levels to maintain adequate supply of medications and medical supplies.
• Received, reviewed, dispensed and labeled over 800 prescriptions daily.
• Transmitted claims to insurance companies for payment and reconciled EOBs.
• Compiled customer demographic, allergy and medical history background.
• Participated in prescription pharmaceutical and over-the-counter product inventory audits.
• Prepared pricing and instruction labels for placement on prescriptions.
• Adhered to infection control policies and procedures to prevent spread of disease.
• Educated patients on prescription instructions and answered questions regarding drug side effects.
• Verified and filled medications for up to 800 patients per day, maintaining 100% accuracy.
• Verified and filled over 800 prescriptions per day in busy Independent pharmacy setting.
• Merchandised related products to drive pharmacy department sales.

• Operated cash register or POS system to receive payment by cash, check and credit card.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Collected payments and provided accurate change.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Helped customers find specific products, answered questions and offered product advice.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Worked closely with front-end staff to assist customers.
• Trained new team members in cash register operation, stock procedures and customer services.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Verified customer age requirement for alcohol or tobacco purchases.

• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
• Verified prescriptions and drug labels, documents and packages.
• Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
• Interpreted and processed medication orders under supervision of pharmacist.
• Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
• Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
• Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
• Prepared prescription transfers to other pharmacies.
• Transmitted claims to insurance companies for payment and reconciled EOBs.
• Improved inventory management procedures to reduce overhead, backorders and overstock.
• Leveraged database to confirm validity of prescriptions, patient data and drug side effects.
• Flagged potential side effects and allergies to prescribed medications for patients.
• Answered telephones to respond to questions or requests.
• Entered prescription information into computer databases.
• Operated cash registers to accept payments from customers.
• Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
• Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
• Received written prescription or refill requests, verifying information for completeness and accuracy.
• Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
• Cleaned and maintained equipment or work areas according to prescribed methods.
• Ordered, labeled and counted stock of medications and entered inventory data into computer.
• Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
• Checked medications for content, accuracy and completeness of drug packaging and labeling.
• Maintained proper storage and security conditions for drugs.
• Prepared and processed medical insurance claim forms and records.
• Received and stored incoming supplies and informed supervisors of stock needs and shortages.
• Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
• Established or maintained medications and other patient profiles.
• Mixed pharmaceutical preparations according to written prescriptions.
• Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
• Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.

• Established positive relationships with students, parents, fellow teachers and school administrators.
• Graded assignments and tests and documented results into filing systems.
• Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
• Supervised children and participated with children in activities.
• Helped students master learning concepts through one-on-one and small group tutoring.
• Assisted teachers with lesson preparation and curriculum implementation.
• Helped students master assignments and reinforced learning concepts presented by teachers.
• Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
• Instructed and monitored students in use and care of equipment and materials.
• Worked one-on-one with special needs students to help navigate through school challenges.
• Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
• Provided individualized and small group support to reinforce classroom topics and promote student learning.
• Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
• Handled clerical duties, managed classrooms and coordinated documents for teachers.
• Prepared lesson materials and visual aids to reinforce lesson concepts.
• Organized student performance and enrichment activities to facilitate learning.
• Assessed student learning styles and understanding of material to redirect and optimize teaching strategies.
• Discussed assigned duties with classroom teachers to coordinate instructional efforts.