Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Thomas

Marysville,CA

Summary

Experienced with providing comprehensive care and support to elderly individuals. Utilizes effective communication and organizational skills to manage daily activities and personal care routines. Knowledge of fostering compassionate and safe environment, ensuring well-being and dignity of clients.

Overview

32
32
years of professional experience

Work History

Elderly Caregiver

Self-employeed
01.2013 - 09.2024
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Observed health status of clients to report changes and unusual occurrences to appropriate medical personnel.
  • Provided safe mobility support to help patients move around personal and public spaces.

Intake Coordinator

Salvation Army
02.2012 - 12.2017
  • Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
  • Maintained strict confidentiality of patient information, adhering to HIPAA guidelines and company policies.
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Ensured regulatory compliance by maintaining up-to-date records and documentation.
  • Developed strong relationships with referral sources, resulting in increased referrals for services provided by the organization.
  • Enhanced office productivity by handling high volume of callers per day.
  • Supported office staff and operational requirements with administrative tasks.
  • Maintained accurate and up-to-date client records.
  • Collaborated with administrative staff to manage appointment schedules effectively, reducing wait times and optimizing resource use.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Monitored front areas so that questions could be promptly addressed.

Journeyman ElectricianIBEW

IBEW Local 302
03.1993 - 04.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Developed and maintained courteous and effective working relationships.

Education

Inside Electrical Electrician -

Journeymen Apprentice Training Course
Martinez, CA
08-1996

Skills

  • Compassionate caregiving
  • Relationship building
  • Clear communication
  • Customer service
  • Care plan management
  • Basic mathematics
  • Appointment scheduling
  • Multi-line phone systems
  • Multitasking and organization
  • Phone and email etiquette
  • Handling complaints
  • Scheduling and calendar management
  • Problem-solving

Timeline

Elderly Caregiver

Self-employeed
01.2013 - 09.2024

Intake Coordinator

Salvation Army
02.2012 - 12.2017

Journeyman ElectricianIBEW

IBEW Local 302
03.1993 - 04.2012

Inside Electrical Electrician -

Journeymen Apprentice Training Course