Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Sandra Thompson

Albion,IN

Summary

Dynamic General Manager with a proven track record at Logan's Roadhouse, excelling in operations management and team leadership. Achieved consistent sales growth while fostering a positive work environment. Skilled in training and development, I successfully promoted multiple associates to leadership roles, enhancing overall team performance and customer satisfaction.

Overview

15
15
years of professional experience

Work History

General Manager

Logan's Roadhouse
12.2018 - 09.2019
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

General Manager

Cracker Barrel Restaurant
12.2004 - 11.2018

I was a training manager for the district. I won bench builder award 5 years in a row. I completed MCBB, which is a program to become an area supervisor. I consistently hit my store goals on food cost, labor and maintenance budget as well as sales growth.

I promoted several associates to general manager positions as well as promoting hourly staff to next level positions like training coordinator, retail manager and several shift leaders.

Education

Business Management

Ball State University
Muncie, IN
07-1988

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Training and development
  • Relationship building
  • Staff training
  • Staff training/development
  • Inventory control
  • Customer relationship management
  • Staff supervision
  • Goal setting
  • Employee scheduling
  • Staff training and development
  • P&L management
  • Labor cost controls
  • Customer retention
  • Deadline oriented
  • Vendor relationships
  • Employee development
  • Facility management

Timeline

General Manager

Logan's Roadhouse
12.2018 - 09.2019

General Manager

Cracker Barrel Restaurant
12.2004 - 11.2018

Business Management

Ball State University
Sandra Thompson